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Rosenthal Plumbing Testimonials


By choosing the family-friendly team of plumbers from Rosenthal Plumbing for your plumbing needs, you're benefiting from nearly 50 years experience and expertise in quality workmanship and the best in customer service.  Read what some of our other delighted customers have to say about the Rosenthal Plumbing level of service:

 

Overall Rating Rosenthal Plumbing

Rosenthal Plumbing
5 Star Rating
(435 Reviews rated 5 Stars)
13 reviews
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(13 Reviews)
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(63 Reviews)
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(12 Reviews)
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75 reviews
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(4 Reviews)
5 Stars rated.
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Everything was perfect except the cost. 00 plus for a faucet repair? This long time customer of yours is 97 years old and lives on a fixed income. I expect she'll have to find another plumber for future work. Sorry but that was exorbitant in my mind.

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Rosenthal Plumbing did maintenance on my tankless water heater. Anthony, the technician was timely, polite and knowledgeable.

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Prompt and competent service.

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The only reason for the 9 instead of a 10 on recommendation is the cost for replacing the toilet was too high. Otherwise, Rosenthal and the employees I had contact with were top notch and definitely a 10.

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My call was answered by a human..always a plus with me. I received a call back in a timely manner an appointment was set for the very day I called. The plumber, Brandon, and his assistant came at the time scheduled. They were very personable and efficient. Follow up information was provided. I would certainly recommend them.

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Juan and Gilbert did exceptional work and we are very pleased with the service from Rosenthal plumbing.

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Juan was professional and explained the various options. Highly recommended!

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Needed our water heater replaced immediately on a Friday afternoon. Called Rosenthal on a referral from a business that couldn't do it the same day and Rosenthal sent Juan and Gilbert right out. No charge assessment and they gave us a quote to do it immed

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Needed our water heater replaced immediately on a Friday afternoon. Called Rosenthal on a referral from a business that couldn't do it the same day and Rosenthal sent Juan and Gilbert right out. No charge assessment and they gave us a quote to do it immediately. They got started and we had hot water in just a few hours. They came back Saturday morning to finish the job and what a job they did. Outstanding professionalism and top notch work. They aren't cheap but good service never is. We are very happy with the job and would recommend Rosenthal to anyone needing plumbing work. Thanks to Juan and Gilbert, you took good care of us.

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Everyone I have dealt with from Rosenthal from the phone receptionist, the scheduler, Eric and the several plumbing personnel who have helped me with various problems at my home (Jennifer, Brad, Anthony C. and several others I do not remember the names of

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Jennifer and her assistant were so impressive and did such a good job. I will not allow any other company to send people to my home for any and all plumbing help. Jennifer is such a friendly and personable being that my 'scardy' cat even let her pet him,

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Everyone I have dealt with from Rosenthal from the phone receptionist, the scheduler, Eric and the several plumbing personnel who have helped me with various problems at my home (Jennifer, Brad, Anthony C. and several others I do not remember the names of) have been exceptional - offering me various solutions and answers for the situations I needed help with. The old saying 'you get what you pay for' certainly applies to all of the Rosenthal personnel who have assisted me. THANK YOU.

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Jennifer and her assistant were so impressive and did such a good job. I will not allow any other company to send people to my home for any and all plumbing help. Jennifer is such a friendly and personable being that my 'scardy' cat even let her pet him, and he only lets me and my daughter near him. I really appreciate such good, competent, friendly and professional service.

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I love being able to work with Juan every time I have a problem. I completely trust him and know that he will give me all options. He explains so clearly what is needed. I feel very fortunate!!!

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Rosenthal Plumbing again came to the rescue!! The City turned off my water on Thursday because the meter was spinning out of control. There was a massive leak that was not visible. I called Rosenthal on Thursday. On Friday, Juan and Issac came at 8 am in

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Rosenthal Plumbing again came to the rescue!! The City turned off my water on Thursday because the meter was spinning out of control. There was a massive leak that was not visible. I called Rosenthal on Thursday. On Friday, Juan and Issac came at 8 am in the morning. By 12 pm, the leak was found and fixed for a reasonable price. Like last time, the company offered the chance to finance the cost through a secondary source that does not charge interest if paid within three year. Rosenthal Plumbing is an excellent company with excellent workers!! I am very thankful!!!

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Best ever We experienced an emergency which involved repair of two bathroom toilets. Flooring had to be removed down to sub flooring which involved restoration crew and flooring contractors. Anthony had to make several trips to house coordinating with the

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Best ever We experienced an emergency which involved repair of two bathroom toilets. Flooring had to be removed down to sub flooring which involved restoration crew and flooring contractors. Anthony had to make several trips to house coordinating with the different stages of project. Always on time, very professional and exceptionally polite and helpful with an encouraging, reassuring smile. Project included cut pipes under house replace flanges onto new subfloors then return to install new toilets on new flooring. Extremely satisfied with service and final outcome? I would highly recommend Rosenthal Plumbing and their entire team including front desk, dispatcher Eric and Anthony for his outstanding job.

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Knowledgeable, hard working, offers workable options, gets the job done.

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Very nice and professional. On time and polite. Thank you.

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Great customer service. The business is very organized the employees are honest and the work is done well. I will be calling this company again in the future

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Anthony and Brandon were professional, knowledgeable and provide awesome customer service. They kept me informed of the work they were doing throughout the day. Great Team.

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Anthony and his helper Brandon were professional, knowledgeable, kept me informed of where they were in resolving my plumbing problem and provided excellent customer service. I have had several plumbing companies in the past but my recent issue was more s

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Anthony and his helper Brandon were professional, knowledgeable, kept me informed of where they were in resolving my plumbing problem and provided excellent customer service. I have had several plumbing companies in the past but my recent issue was more serious and I knew I needed help from "the big guys ". I highly recommend them.

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Always professional and willing to negotiate price. I've been with Rosenthal for over three years and they remain a top-notch firm. Great with female householders: informative, not condescending, respectful.

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Juan Garcia and his assistant Isaac were extremely helpful and friendly in diagnosing my broken tankless water heater. I received a clear idea of the problem along with suggested options that I could choose from. All with no pressure to make a quick decis

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The pre-visit communication was excellent, prompt and attentive. Pete C was on time, professional and courteous. Great explanation of my options and the work done was professional and thorough.

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I've lived in Santa Cruz since 1985, and I've always appreciated Rosenthal's professional, friendly, prompt, and quality service!

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Juan Garcia and his assistant Isaac were extremely helpful and friendly in diagnosing my broken tankless water heater. I received a clear idea of the problem along with suggested options that I could choose from. All with no pressure to make a quick decision! I would recommend them to anyone with plumbing problems! Thanks Juan and Isaac!

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Juan and Isaac were extremely helpful and diligent about installing our new tankless water heater. There were a lot of issues that came up during the installation that they just handled. Very professional and pleasant. Took care of several plumbing issues

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Juan and Isaac were extremely helpful and diligent about installing our new tankless water heater. There were a lot of issues that came up during the installation that they just handled. Very professional and pleasant. Took care of several plumbing issues not related to the job -- clearly they care about their work and making the customer's experience excellent. Prior to Rosenthal, we'd engaged with another company for the same job, they delayed for almost a week before telling us they couldn't do the job. When we'd called Rosenthal, we had already been without hot water for almost a week. Juan and Isaac came out and would have had the install done in a day, but the exact model of heater we wanted wasn't available that day -- they got it from a neighboring town, and completed the install the next day. Overall a very excellent experience!

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Rosenthal plumbing is GREAT!!!! Rene contacted me, came on time, was totally respectful of my space and house. Rene did a FABULOUS JOB!!!!! Thank-you Rosenthal!!!! and thank-you Rene!!!!!

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They came out right away and provided a bid right on site, great service!

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Excellent service and explanations were welcome of the sewer problems I encountered at our residence.

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I hit my copper line from the street with a shovel late in the day and Eric was epic in getting someone out to fix it! You won't have to "sweat" it with these guys.

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Great Work. A little expensive. Abel was an expert plumber that trouble shoot my leak which will help me save bundles on my water bill in the future. Thanks, Rosenthal!

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This is the second time Abel has come to our house and he has always been professional, efficient and helpful.

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Very professional company " Eric, Todd, Corbon . And all the the rest of the staff are on the ball. This is the only Plumbling co. I will be using for all my businesses from now on. " Have a great year Rosenthal Plumbing "

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Abel dealt professionally and creatively with unexpected developments in the job requirements. The finished work product was top-notch and beyond expectations. On top of all that, he even made friends with my dog.

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reliable and trustworthy- i know if there's any problem they will fix it.

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Greg and Jenn were wonderful to work with. They explained everything clearly, kept me updated regarding their work, cleaned up after themselves and were even sweet to my dog. I would have them back out to do work in my home without reservation.

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Able was very nice and helpful

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Juan installed our water softener yesterday and he did an outstanding job. His quality of work and attention to detail are exceptional. He also has such a positive attitude. Rosenthal is by far the best plumbing company in Santa Cruz. I would never use an

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Juan installed our water softener yesterday and he did an outstanding job. His quality of work and attention to detail are exceptional. He also has such a positive attitude. Rosenthal is by far the best plumbing company in Santa Cruz. I would never use another plumber!

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Greg Perry was such an a professional! Very polite, courteous and efficient. I had the nightmare kitchen sink back up the week of Christmas so the cooking didn't go smoothly until Rosenthal Plumbing came out. I have used several plumbers in the Santa Cruz

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Greg Perry was such an a professional! Very polite, courteous and efficient. I had the nightmare kitchen sink back up the week of Christmas so the cooking didn't go smoothly until Rosenthal Plumbing came out. I have used several plumbers in the Santa Cruz area before and they are the best. I learned something about plumbing and they were able to come out the same morning I called. I highly recommend them for all your plumbing needs. And now, back to my holiday baking??

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Very personable and professional technicians. Thank you Juan and Isaac!

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Greg was great!!!!Very efficient and determined to "get the job done"...Thanks Rosenthal!!!

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We've used their services for a few issues at our apartment. Prompt and super friendly. Showed up when expected, worked quickly, and left the place clean. Thanks guys!

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I called your company again because of previous good service. However, this repair of a broken pipe, took about an hour at the rate of 00. If I had more time, I would have gotten more quotes. Very expensive job.

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great job, fast and efficent

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Excellent diagnosis by Corbin and very satisfied with all parameters of the repair.

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The folks at Rosenthal Plumbing are simply AWESOME! They did what they said they were going to do, when they said they were going to do it, and did it very well. They were professional, responsive, friendly and I would highly recommend them!

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Our experience with Rosenthal Plumbing was very plasant. Our technicians were Able and Greg. Both technicians were extremely knowledgeable on technics, materials, use of latest equipment, customer friendly, and attention to detail. A section of old main c

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Our experience with Rosenthal Plumbing was very plasant. Our technicians were Able and Greg. Both technicians were extremely knowledgeable on technics, materials, use of latest equipment, customer friendly, and attention to detail. A section of old main c

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Our experience with Rosenthal Plumbing was very plasant. Our technicians were Able and Greg. Both technicians were extremely knowledgeable on technics, materials, use of latest equipment, customer friendly, and attention to detail. A section of old main connecting to cast iron main drain to the septic need to be replaced. A close inspection showed this section of main was orangeburg pipe, a pipe made of rolled paper and tar. Able and Greg educated me on the history and make up of this material, (as I went on the Internet and read about this material which Able and Greg accurately describe. They trench out the old material and replaced with up to date code material and installed a main clean-out at ground level. When they finished the work my yard looked like it had not been touched with shovels. Eric in the office was easy and professional to work with. And Rosenthal showed up accurately on time. This is a good company which I shall use again for any future plumbing situation. 5 star rating out of 5. M

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excellent workmanship, i'll be recommending to everyone

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Very efficient and friendly. Corbin even called me to inform me if he was held up while going out to find parts for the new plumbing, and took extra time to give me options and send me photos of the items I could choose from. Very polite.

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Corbin is excellent with diagnosis, recommending the best approach and gives a competitive price as well as following through with promisses.

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Very honest and straight forward. Professional is the word.

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Corbin provided exceptional service.

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Prompt service and great job clearing my clogged sink.

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Exvellencent service, personable, timely, but a bit pricey.

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Corbin very helpful , informative and patient. After several bids...Rosenthal got the job.

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Rosenthal plumbing was efficient and dud great work. Same day service and got our water back to normal.

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I've used Rosenthal Plumbing before and have been very happy with the quality of their work, in addition to the skill and professionalism of their technicians. Corbin is right out of the same mold, he worked to give me a solution that worked and I could afford. I don't see myself looking for another plumber in SC county. Thank you Corbin and Rosenthal Plumbing!

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Discovered some discoloration in ceiling drywall of kitchen. Called Rosenthal and had an appointment in 4 days. Were told we would be called in morning of appointment which we were and it was confirmed technician would be there at 9 am. Anthony arrived on time, and was wearing the booties to protect floor finishes. Examined the area, and informed us of the process. Told us what the initial cost was to open the ceiling, and what to expect next. Quickly had it open and we were lucky that the leak was small, right at the opening and easy to fix. We also asked him to look, while he was here, at the hot water heater and disposal. He happily did so (no attitude that this was not part of the initial call.) Gave us an estimate on all three and told us about the yearly membership which saved us some money! By 2:00 pm (includes travel back to shop to get a HWH and Garbage disposal - he did not try to upsell us with one he had on hand either which was much too large for our home) the leak was repaired, new garbage disposal installed (old removed) and hot water heater replaced and removed. Areas were left clean and he went through each item/repair to make sure I was satisfied and understood the work that was done. Great job!

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Discovered some discoloration in ceiling drywall of kitchen. Called Rosenthal and had an appointment in 4 days. Were told we would be called in morning of appointment which we were and it was confirmed technician would be there at 9 am. Anthony arrived on

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I've used Rosenthal Plumbing before and have been very happy with the quality of their work, in addition to the skill and professionalism of their technicians. Corbin is right out of the same mold, he worked to give me a solution that worked and I could a

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Jarrod was very personable and professional. He got the job done quickly. I definitely will ask for him when the time comes!

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I called Rosenthal Plumbing from the yellow pages. the technician they sent out was Jarrod. Right away he was very personable, polite & patient. He explained my options & the work that had to be done. He made sure I understood all that he was telling me. He finished in a timely manner and went over all the other services that Rosenthal Plumbing provides. I was truly amazed and Jarrod did a Great Job.

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Anthony was the epitome of professionalism. He arrived on time, clearly explained my options and quickly conducted the work. It was great that he showed up with shoe covers and I appreciate that the company utilizes technology.

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The plumbers with Rosenthal--Juan and Jennifer--were professional and thorough. They offered an array of proposals from which I could make the best choice for my family and budget. They also came out within a half hour of being called. Thanks J & J,

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We had our main water line break and they were the first to respond with no charge! After doing diligence and getting my estimates, they got the job. Todd orchestrated the job and Anthony dug right in and got us hooked up in hours. It was a huge job of removing concrete, tunneling under my retaining wall (thank you) and my brick patio. The fellows that replaced the concrete and brick did a fabulous job and cleaned up the mess. My yard looks great. I was apprehensive of using a "big box" plumber because of past experience, but Rosenthal did a super job and were honest. I strongly recommend them. Sue Martin, Santa Cruz I was leery of using Rosenthal

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Juan and Jennifer were wonderful. They were professional all the way explaining everything in detail from beginning to end I especially liked the options they offered. They worked diligently and worked well together. They completed the job in a timely manner. And through it all they were personable and they liked my kitty cat, Katie. I will definitely choose Rosenthal Plumbing any time I need plumbing services and I am going to recommend them to my friends and neighbors and tell them to ask for Juan and Jennifer.

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Juan and Jennifer were wonderful. They were professional all the way explaining everything in detail from beginning to end I especially liked the options they offered. They worked diligently and worked well together. They completed the job in a timely man

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We had a need for some plumbing work recently. After several no returned calls from other firms we called Rosenthal Plumbing, and they were able to come out within a half hour. We were greeted by Corbin who got right to work looking for the problem. His camera showed a failed pipe and we were given several written options for replacement. Over the next few days we met Eric, Abel, Samuel, John and Todd. Each and every person was professional, friendly, hard working, efficient and respectful of our property. If a different crew was coming in the morning we received an email from the office telling us who would be here and included a photo of the tech. The entire operation to change out this failed pipe was communicated to us throughout. I can't say enough about the quality of work and their customer service from the office to the technicians in the field. Thank you! Robert M

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Rosenthal Plumbing is wonderful. Anthony and his crew came out to our business and provided us with excellent customer service and a very detailed explanation of what needed to be done. All of the guys were extremely knowledgeable and polite. They really spent along time making sure everything was taken care of. We greatly appreciate all the time they spent with us! We highly recommend Rosenthal-thanks again to Anthony and his crew!

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Technicians Jarrod and Jennifer arrived on time, were very professional and courteous, and got the job done quickly. I enjoyed meeting them - nice guys! They took the time to explain what was needed and pointed out some issues that I was not aware of. Thank you!

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We came home yesterday and discovered that our water heater was leaking; we determined that it needed to be replaced. I called Rosenthal Plumbing and was placed on 'stand-by' until a tech was free and an appropriate replacement water heater was located. we received a call in about 90 min and Jarrod arrived about 40 min later to our home in Bonny Doon. We were very impressed with his professional but friendly demeanor. He gave us a quote for the new install and once we gave him the go-ahead, he had the old one out and the new one installed in about an hour. Based upon our experience with Jarrod, we will definitely be calling Rosenthal Plumbing next time we have plumbing needs. Thank you Jarrod....

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I have seen Rosenthal Plumbing trucks in our neighborhood, but received a referral from them through HomeAdvisor.com. Once I called them for a job estimate, they were thoroughly professional and I wouldn't hesitate to use them again and ask for Juan G.

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We called Rosenthal Plumbing to replace our water heater and also repair an old gas line connection. Juan did both jobs and was fast and very professional. He gave us an estimate and we had some questions about the installation of the water heater, he came out and gave us a complete explanation of the installation. We told him to go ahead and replace our old water heater and he did the job in less than 4 hours. He then had found an old gas connection that was not up to code and gave us an estimate. He completed that job in less than 2 hours. We would definitely call for Juan again and use Rosenthal Plumbing.

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We called Rosenthal Plumbing to replace our water heater and also repair an old gas line connection. Juan did both jobs and was fast and very professional. He gave us an estimate and we had some questions about the installation of the water heater, he cam

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My septic backed. Rosenthal came quickly and Corbin Russell and Samwell provided great professional sirvice. They explained what they did, showed me pipe with camera and located my septic tank which I couldn't find. I would reccomend them to anyone needing plumbing service. There were roots in line which they fixed by digging up line and replacing it. Unfortunately for me my septic tank is full but Corbin provided the name of a local pumper, Viking Pumping which I appreciated. I felt the price for services was fair and reasonable.

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Jarrod was punctual, friendly, but best of all, he fixed it!

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I've had Anthony from Rosenthal Plumbing working on a hot water problem - or lack thereof - that I've tried to get fixed for years. He diagnosed it and fixed it! It was costly, but I now can have a wonderful hot shower whenever I need one. A nice person who explained the problem and possible solutions so even this old lady could understand. Strongly recommend Rosenthal and their many professional employees!

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The servicemen did find a issue w the system you put in our house a few years ago...one part is not working and perhaps never did work, BUT they were going to find out what to do next, had to talk to the boss...and not sure if the ball has been dropped, because no one has called us about the problem that was found, so we left a message for Dave to please call us.....

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Abel and Samuel from Rosenthal Plumbing did a great job at our condo by the beach. They were very professional and polite and I highly recommend their service.

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Anthony C. Came out for issues with my main sewage line. He was timely, courteous, fair, and solved the problem correctly. I will be calling for any future needs. Thanks

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Abel and Samuel from Rosenthal Plumbing did a great job at our condo by the beach. They were very professional and polite and I highly recommend their service.

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I've had Anthony from Rosenthal Plumbing working on a hot water problem - or lack thereof - that I've tried to get fixed for years. He diagnosed it and fixed it! It was costly, but I now can have a wonderful hot shower whenever I need one. A nice person w

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Jarrod and Jennifer were professional and friendly. I would welcome them to our home anytime.

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Jennifer & Jarrod H came to our house to service our plumbing. They vere so nice, polite and very knowledgeable . They listen carefully and carried out the tasks we asked them to do cheerfully. Thank you!

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Superman Jarrod was awesomely AWESOME! He is friendly, knowledgeable, and once my landlord gave approval - super fast at completing the work. I would totally recommend doing business with this company and Jarrod in the future. I am rejoicing in having water, once more!

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Professional, courteous, and thorough!

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arrived as promised by their office and fixed our problem. Jarrod and Jennifer were very nice and personable. No wasted time. Assessed problem and fixed it.

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Anthony C solved an ongoing, chronic problem with drainage in my kitchen sink. He was courteous, efficient, and returned a second day (after having diagnosed the problem the day before), prepared and ready for the job. Just wish I had thought to ask about a Sr. citizen discount.

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Highly recommend! Rosenthal Plumbing was sent over by our property manager after reporting a leak. Juan and his apprentice, Jennifer, were incredibly courteous and took great care not to damage the property or replace any extraneous parts.

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Jarrod H. Did a great job! On time, quick diagnosis, prompt repair. Toilet works green now! Two thumbs up

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Corbin and his assistant David were on time, courteous and very professional. These days it's difficult to find a reputable company with equally reputable employees. The folks at Rosenthal Plumbing will not disappoint when it comes to service, integrity and compassion. I highly recommend Rosenthal Plumbing!

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Juan was very nice and personable. He came when he said he would, which I really appreciated, and gave me an estimate for the work I needed done. However, I did not engage his services as I get a lower estimate elsewhere.

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Called in morning and got a call back a tech was available in afternoon. Jarrod and Eric came out. Clearly explained the work to be done. Work was done efficiently and within a reasonable time. It was my 2nd time using Rosenthal Plumbing.

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I would like to post a comment regarding Jarrod H. Although I was unable to accept your services, Jarrod was a great representative of your company. He was patient, kind, helpful, explained so many things to me and showed me three different estimates which was so helpful. He answered my questions in a polite and warm manner. When I am able, I will gladly refer your company to my friends and neighbors. He was so professional. Thank you for sending him to my appointment.

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I had an orangeburg sewer line under my patio that was collapsing. Corbin diagnosed the problem and had a solution that didn't require removing the patio to replace the pipe. The team was fast and professional.

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I called in the morning and was given an hour opening that same afternoon. Anthony called prior to stopping by. Once here he gave an estimate that was acceptable and approved. He completed the work in the time he said. Prior to finishing his work he cleaned up the area. Thanks. Before leaving we discussed the price of installing water purification and I was given an estimate for the work. Thank you Anthony. If asked I would recommend Rosenthal Plumbing

5 Stars rated.
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the service was excellent. thank you

5 Stars rated.
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Second time we have used Rosenthal. Timely, cooperative, experienced and clean

5 Stars rated.
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Anthony did a good job of taking care of the problem and setting up the help I needed. I thank you!

5 Stars rated.
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5 Stars rated.

Great service from beginning to end. I was most impressed when I received the email who will service my plumbing needs with a photo which gave me confidence that someone is actually going to show up. I live in San Jose & the was done in Watsonville. When they say someone was going to be there at 9 am, he was there on time. Corbin called me immediately & gave an update on what the situation was on my tenant's bathtub. Thankfully it was not a major job. Overall, I was pleased with Corbin's knowledge & was very helpful on asking if there were other issues I wanted to get done. This service was fantastic & I will definitely use this team again & again.

5 Stars rated.
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Rosenthal Plumbing came out to help me with my plumbing issue a week ago. This is my first experience with Rosenthal and I was very happy that they could accommodate MY schedule and the time frame I needed. I was extremely pleased with Corbin and his high level of professionalism. He arrived on time and got the job done quickly. Corbin took the time to explain how to fix the problem and how to prevent it from happening again. I will use this company again in the future .......and ladies......Corbin is pretty easy on the eyes (an added bonus).

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal Plumbing came out to help me with my plumbing issue a week ago. This is my first experience with Rosenthal and I was very happy that they could accommodate MY schedule and the time frame I needed. I was extremely pleased with Corbin and his high

5 Stars rated.
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5 stars for the men that came to my rescue thanks guys

5 Stars rated.
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Corbin was awesome. Very friendly and knowledgable. He went above and beyond to not only help unclog our main pipe drain which was attached to our Washing machine, bathtub and sink, he was able to access and find a solution so that this does not happen again. I like that they use the camera to access the drain and see exactly where the problem clog lied. Thank you again Rosenthal plumbing and kudos to Corbin for a great job.

5 Stars rated.
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I will call Rosenthal plumbing before calling any other company for any future plumbing needs. Jarod V was great.

5 Stars rated.
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I was very impressed with the fast response Rosenthal Plumbing had in getting a person to my residence for a water heater emergency. Jarod V was spot on and very professional. His knowledge,expertise & work ethic prevented further damage to my home. My only regret is I did not contact them sooner, I was trying to work with a company Sears uses to install their water heaters. What a disaster, after several attempts to get someone to respond I cancelled my order and called Rosenthal.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jaun from Rosenthal is Awesome! We had water leaking from an upstairs bathroom through the ceiling into the kitchen. Juan was able to find and fix the leak quickly. I also asked him about rusty water coming from our faucets after we've been on vacation. I knew that couldn't be good, but the corrosion inside those pipes was disgusting. He replaced those as well. With every question or concern, he showed me what was going on and explained all of my options. He was very thorough, so I knew what was done and how long it would take. I was home with a houseful of kids so I especially appreciated that he would give me a countdown for when the water would be turned off and for how long. He was very considerate of our family needs during repairs. I would HIGHLY recommend Juan from Rosenthal. The repairs were done professionally, look great, he was quick, knowledgable and trustworthy.

5 Stars rated.
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Jared Valdez was terrific; quick; efficient; friendly; competent. Replaced a clogged old Disposal in no time and cleaned everything up all tidy.

5 Stars rated.
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Service was fast. The technicians were courteous, professional and cleaned up after installing our water heater.

5 Stars rated.
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Able was wonderful. He was on time. He found and fixed the problem quickly. Did a great job of cleaning up.

5 Stars rated.
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5 Stars rated.

Able was wonderful. He was on time. He found and fixed the problem quickly. Did a great job of cleaning up.

5 Stars rated.
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Brad at Rosenthal Plumbing is AWESOME!!! He totally took care of my house and helped me out a ton!!! He was able to communicate to my landlord for me (I'm young and new to renting) and he hooked me up with some rags since I had used all of mine to clean up the sewage explosion in my house. His service and attitude was totally unparalleled and it's really clear that he genuinely cares about his customers. I would 100% recommend Brad from Rosenthal Plumbing always no matter what!!! Thanks Brad!!!

5 Stars rated.
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Rosenthal Plumbing have done work for us in the past and always provide excellent service. Thursday Corbin and Todd evaluated our main drain line. They put a camera in the line and we watched the condition reveal itself in clear video imagery. They explained the situation with the 43 year old Orangeburg pipe material obviously failing and deforming and giving way to roots. They provided a detailed proposal to replace our line. We are collecting bids and will make our decision, but regardless Rosenthal will always be someone we call for our plumbing needs, they're a first rate company. Corbin and Todd provided us everything we needed and we appreciated their professionaliam and knowledge.

5 Stars rated.
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Rosenthal Plumbing have done work for us in the past and always provide excellent service. Thursday Corbin and Todd evaluated our main drain line. They put a camera in the line and we watched the condition reveal itself in clear video imagery. They explai

5 Stars rated.
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We had a great experience with Rosenthal Plumbing. They made an appointment quickly and the plumber was on time, friendly and fixed our problem.

5 Stars rated.
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Incredible service. We had an issue with carbon monoxide leak. Juan was on our site very quickly and uncovered a few other issues with our furnace and water pressure. I asked if we could have some other work done while he was on site, and he was able to do that as well. The estimating process was incredibly efficient and the project was completed the same day and per estimate expectations...even though he had to put in an extra hour our so. We're very satisfied and Juan was very polite, informative and respectful of keeping the house clean and in order.

5 Stars rated.
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Juan G. took time to explain every step in the process of diagnosing the problem and providing options on how to remedy the situation. When he completed the fix, he showed my granddaughter and I the camera view of the cleaned out drain. It was an educatio

5 Stars rated.
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Juan G. took time to explain every step in the process of diagnosing the problem and providing options on how to remedy the situation. When he completed the fix, he showed my granddaughter and I the camera view of the cleaned out drain. It was an educational experience! Thanks!

5 Stars rated.
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Juan G did an excellent job of clearing out our very greasy kitchen plumbing. He explained the entire process to me and showed me the camera view of the inside of the flushed out pipe. He took his time to do the job throughly even though it was after hours. He is also a very good salesman as he obtained my membership in their plumbing program. Thanks again!

5 Stars rated.
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They came a few hours after I called and fixed the problem was very happy not to wait till the next day

5 Stars rated.
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There's another man who worked with Juan and Abel and I didn't get his name. Please recognize him as well. They did such a great job!

5 Stars rated.
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Fast, professional and great service! My family and I are very pleased with the work done on our home! Mahalo nui loa!

5 Stars rated.
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Fast, professional and great service! My family and I are very pleased with the work done on our home! Mahalo nui loa!

5 Stars rated.
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amazing service - prompt, accurate, informed, friendly, not the cheapest (you usually get exactly what you pay for.), but absolutely the best. I am low income, but was glad to pay for these so important repairs. Brad has repaired major items for me two times now and I will always request his help for future problems that might arise. Eric the scheduler was so nice - I was given help the next day and repairs were completed the same day.

5 Stars rated.
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amazing service - prompt, accurate, informed, friendly, not the cheapest (you usually get exactly what you pay for.), but absolutely the best. I am low income, but was glad to pay for these so important repairs. Brad has repaired major items for me two ti

5 Stars rated.
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I have used Rosenthal three times now, and have always been impressed with the quality of their service, and the excellence and integrity of their employees. This time around, Juan G. and his assistant Abel provided top-notch work and customer service, which is greatly appreciated. Will definitely call on Rosenthal again if/when next plumbing problem arises!

5 Stars rated.
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I have used Rosenthal three times now, and have always been impressed with the quality of their service, and the excellence and integrity of their employees. This time around, Juan G. and his assistant Abel provided top-notch work and customer service, wh

5 Stars rated.
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My wife and I recently purchased an older house and started having plumbing issues. Unfortunately we called the company that is advertised all the time - initials RR. After 4 visits and almost ,000 cost, we still had the same problems. We next called Rosenthal Plumbing. Josh (technician) and Todd (project manager) were here the same day to diagnose the problem. They came up with a plan and arrived the next day and repaired everything. These guys are professional and don’t mess around. We highly recommend them.

5 Stars rated.
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We are very happy with the services provided to clear our plugged line out to the septic tank. Josh S is knowledgeable, professional and we would recommend this company. If needed we would call them again. THANKS!!

5 Stars rated.
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Josh S came out exactly when he said he would and took care of my plumbing problem in just minutes. He was super nice, very friendly and knowledgeable. The price was also very reasonable. I would definitely recommend Rosenthal Plumbing, especially Josh S. I am so happy to have this taken care of.

5 Stars rated.
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Josh S came out exactly when he said he would and took care of my plumbing problem in just minutes. He was super nice, very friendly and knowledgeable. The price was also very reasonable. I would definitely recommend Rosenthal Plumbing, especially Josh S.

5 Stars rated.
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Water heater was on the fritz, after calling and getting the run around by another plumbing company in Sana Cruz Billy arrived and was simply awesome!!!

5 Stars rated.
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Billie was very helpful and fixed our shower valve and it works very well. His suggestions to avoid future problems were very helpful. We will certainly use Rosenthal Plumbing again for any plumbing problem.

5 Stars rated.
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We've used Rosenthal's services on two occasions. Both times our provider was Brad. He was excellent. The work was done efficiently and well. On both occasions Brad showed when he said he would. He recommended the flow-tech system for our home and we are already experiencing positive results.

5 Stars rated.
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Very helpful, quick and polite!!

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Josh S did a great job snaking out our pipes today! We were in a pinch and he came out very quickly and charged an affordable price. Very polite and professional! We will be using Rosenthal for all of our plumbing needs! Thanks guys!

5 Stars rated.
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Juan Garcia and Abel, fun fast and friendly. They did a great job. If you need a good plumber call Rosenthal Plumbing. Ask for Juan and Abel for your Plumber.

5 Stars rated.
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Juan G. and Abel were very professional and courteous.

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Juan and Abel came out to unplug a slow drain at one of our apartments that we manage. It was a stubborn slow drain that we had already paid someone else to unclog. They were courteous and professional. We had to empty a storage closet to get to the drain, which had a lot of heavy stuff. They helped me put everything back which was very nice. We haven't had them work on any large job for us but if we have something come up, we will make sure to give them a call.

5 Stars rated.
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Juan and Abel came out to unplug a slow drain at one of our apartments that we manage. It was a stubborn slow drain that we had already paid someone else to unclog. They were courteous and professional. We had to empty a storage closet to get to the drain

5 Stars rated.
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Punctual, professional, knowledgeable and reasonable. Brad and Corbin nailed every aspect of our sewer line repair. From here on out we will only use Rosenthal because of him. Thanks Guys!

5 Stars rated.
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Juan G. and Abel completed two jobs at my home last week. The first job, resetting and putting new seals on two toilets, was done efficiently and expertly. The second job, installing a sump pump under my house, was also completed in a timely and professional manner. Both Juan and Abel were friendly and kept me informed on what they were doing. They were also careful to keep my home clean as they walked back and forth through my home.

5 Stars rated.
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Juan G. and Abel completed two jobs at my home last week. The first job, resetting and putting new seals on two toilets, was done efficiently and expertly. The second job, installing a sump pump under my house, was also completed in a timely and professio

5 Stars rated.
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Brad was very experienced and professional. I would use him again for other plumbing problems.

5 Stars rated.
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Very efficient and professional. Had to replace a traditional water heater, replaced with a on-demand water heater...easily done. Jared was direct and offered alternatives as we entered into this project.

5 Stars rated.
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Billy O. did an outstanding job installing 3 bathroom sinks.

5 Stars rated.
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From Eric in Service, to Juan and Abel who arrived on time and were courteous and very Professional, I will make it a point to recommend this company. They performed beyond expectations.

5 Stars rated.
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From Chris in Service, to Juan and Abel who showed up (On Time) to perform the work, I could not have been more pleased with the service. Everyone and everything was handled professionally and with the customer coming first. I will always recommend and use Rosenthal. Great job and KUDOS.

5 Stars rated.
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Great overall experience: Brad was honest, knowledgeable,no sales pressure, good daily communication with Brad and office staff. Brad discovered water damage under my sink and immediately called Connected Restoration to assess and treat the water damage.

5 Stars rated.
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Juan and team were very courteous and professional. Scheduling was easy - and the team arrived when promised. Optional bids were provided, although pricing was a bit of a mystery.

5 Stars rated.
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Juan and Abel were courteous, efficient and effective. They laid out several options for me and left us feeling like we reached the best possible outcome.

5 Stars rated.
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Phenomenal job done by Juan Garcia and Abel! Not only were they very well mannered and polite, but more importantly, prompt, efficient, and knowledgeable. They fixed our water tank in half the expected time and even took a look at our toilet on their way out (without giving him prior notice). On the spot, he diagnosed the problem and fixed it for an absolutely minimal price. I definitely don't want anything else to go wrong with my plumbing, but when it does I won't even think twice about who to call! Thanks you guys!

5 Stars rated.
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Great job and nice people!

5 Stars rated.
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Juan and Abel were great - prompt response time and got the jobs done quickly and cleaning. Nice guys too!

5 Stars rated.
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Juan and Abel were great - prompt response time and got the jobs done quickly and cleaning. Nice guys too!

5 Stars rated.
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Rosenthal Plumbing put in a new trenchless sewer line for us. The process from the beginning to the end was handled so professionaly, friendly and respectfully. They explained all the steps involved and showed us on a screen what the camera saw inside our pipe. They also provided us with pictures of the work as it progressed. Did a wonderful clean-up job. Our tenants also told us how pleased they were with the way they were treated. Juan Garcia and Abel turned a stressful situation into a pleasant experience.

5 Stars rated.
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You guys a very professional you care about the final project I would and will recommend you to other. Thanks for your great setvice

5 Stars rated.
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I had Rosenthal Plumbing come out to my home to fix my pipes that had roots all in them they got the job done in two days I was really impressed and they where very professorial and I highly recommend them and ask for Juan G and Abel they are very hard workers and do there job fast and acuraliy

5 Stars rated.
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I had Rosenthal Plumbing come out to my home to fix my pipes that had roots all in them they got the job done in two days I was really impressed and they where very professorial and I highly recommend them and ask for Juan G and Abel they are very hard wo

5 Stars rated.
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The technician was scheduled earlier in the afternoon however I was called 3 times to let me know he was finishing another job for a customer. That is what I want from a good company. The finish what they are working on ad keep you informed as to when the technician will arrive. Lots of communication is greatly appreciated and when he did arrive he apologized for being late, and went straight to work resolving my problem. Everything was completed the day they scheduled the work. I really believe that Rosenthal is doing a great job communication their schedules and keeping the customer informed. Thanks again to the tech.

5 Stars rated.
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Juan and his team were excellent. We loved the extra clean up care, the focused work and the results! They are extremely professional and we will definitely hire them again and again!

5 Stars rated.
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Responsive to my call and technician showed up on time, clean professional uniform and kept me informed

5 Stars rated.
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Rosenthal plumbing was absolutely wonderful! They completely changed a very stressful situation at my home, into something calm and manageable! Juan and Able were absolutely fantastic, and went above and beyond to assist me. Too bad every business isn't like Rosenthal!

5 Stars rated.
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I was so pleased with Rosenthal Plumbing. I had called several others first and had been waiting through two weeks of no-shows until I called Rosenthal. They came at the appointment time and Billy O. did a quick, efficient, and clean job of installing my motion sensor kitchen faucet. I will be calling Rosenthal for all my plumbing needs.

5 Stars rated.
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This review is for Josh S. only!!! Josh saved our family from a rough situation. Unfortunately with plumbing issues people are usually in somewhat of a desperate situation. We were completely backed into a corner and handed a bill of 00. by another employee of Rosenthal. I'm still debating on doing a review of our initial experience with Rosenthal.. Luckily Josh was able to save us from the repairs the other employee said we needed. Josh is an honest guy, and an extremely hard worker who is able to solve problems with the customers best interest in mind. All is well that ends well. If you call Rosenthal and request Josh, you will be in great hands.

5 Stars rated.
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Good Job!

5 Stars rated.
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I told these guys if I had clean clothes and dry floors at the end of the day, I'd write a review for them. They arrived on time (quite a trick considering how middle-of-nowhere I live). Were both professional and friendly. Got the job done. Took extreme care to protect the new floors and leave no sign of their presence (except for it was cleaner and everything worked). Did good work. I was very impressed with the whole experience. My kind of plumbers! Will be happy to call them if/when I need a plumber again.

5 Stars rated.
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5 Stars rated.

I told these guys if I had clean clothes and dry floors at the end of the day, I'd write a review for them. They arrived on time (quite a trick considering how middle-of-nowhere I live). Were both professional and friendly. Got the job done. Took extreme

5 Stars rated.
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I had a pipe bursti n the middle of the night. As a single working mom, I could not be at home and wait for repairs the next day. Juan G. and Abel were AMAZING! They connected with me while i was at work, and did the repairs beautifully and professionally. They worked hard to give me the best value for what was needed, and when I got home from work, they were just leaving, but turned around to talk with me, and explain the repairs and work they had done. They also took time to look at another plumbing need I had in my home, offering to write me up an estimate for that work. And, since they were able to come inside the house, as I had gotten home, they then made sure all the water pressure and faucets were working properly, after the repairs they had just completed. They were even VERY friendly to our dog! These two gentleman are wonderful people, and an asset, not only to Rosenthal Plumbing, but to Santa Cruz County! Thanks again Juan and Abel!

5 Stars rated.
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5 Stars rated.

I had a pipe bursti n the middle of the night. As a single working mom, I could not be at home and wait for repairs the next day. Juan G. and Abel were AMAZING! They connected with me while i was at work, and did the repairs beautifully and professionally

5 Stars rated.
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Abel and Brad Y of Rosenthal Plumbing were amazing! They were fast, efficient and respectful! They were also very friendly and great to have around....even when they were jack hammering the driveway to fix a pipe! And we are now back to having water! I highly recommend this company!

5 Stars rated.
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Abel and Brad Y of Rosenthal Plumbing were amazing! They were fast, efficient and respectful! They were also very friendly and great to have around....even when they were jack hammering the driveway to fix a pipe! And we are now back to having water! I hi

5 Stars rated.
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My technician (Juan) and his apprentice (Abel) were courteous and friendly. Juan was a true professional who knew exactly what he was doing. The quality of the work that they performed was superb. Juan found a problem that wasn't on my radar (failed pressure regulator) and I added that to the job. Having 95 psi flowing into the house is not good. I was given a quote for the entire job prior to the beginning of work. Although they ran into complications after digging and found more work that needed to be done, they performed that work and honored the original estimate. Due to the complications, they worked until dark and Juan had to come back the next day on his day off to complete the job. He did so with a smile on his face. This is the way business should be done.

5 Stars rated.
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My technician (Juan) and his apprentice (Abel) were courteous and friendly. Juan was a true professional who knew exactly what he was doing. The quality of the work that they performed was superb. Juan found a problem that wasn't on my radar (failed press

5 Stars rated.
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My technician Juan was a true professional. I was given a quote prior to work being done, and even though they discovered further problems after digging, they fixed them and honored the original quote. The quality of the work was superb, and they were courteous and friendly. Juan found a problem that wasn't on my radar (failed pressure regualtor) that was very important to have fixed. 95 psi into the house is a bad thing. I would recommend them to anyone.

5 Stars rated.
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We were very impressed with the fast and efficient way our problem was handled. No pushing sales included. That is much appreciated.

5 Stars rated.
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I had to have my main pipes (1941) to the sewer replaced! Juan and Abel were more than excellent!!! I had several other bids, but Juan and Abel's knowledge, professionalism, confidence placed them head and shoulders above the others. Juan explained every step of the process. When the job became more than it was, he explained the situation and he honored the original bid. I am recommending Rosenthal Plumbing to all my friends and relatives!!! Thank you, Juan and Abel!!!!! PS I will be calling you after winter break re sink replacements, plumbing upgrades...

5 Stars rated.
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I had to have my main pipes (1941) to the sewer replaced! Juan and Abel were more than excellent!!! I had several other bids, but Juan and Abel's knowledge, professionalism, confidence placed them head and shoulders above the others. Juan explained every step of the process. When the job became more than it was, he explained the situation and he honored the original bid. I am recommending Rosenthal Plumbing to all my friends and relatives!!! Thank you, Juan and Abel!!!!! PS I will be calling you after winter break re sink replacements, plumbing upgrades...

5 Stars rated.
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Juan and Abel were fantastic, really great to work with in every way. I appreciated their super professional attitude, courtesy, and hard work. THanks.

5 Stars rated.
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Juan and Abel were great.

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Brad was awesome!

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a very satisfactory job

5 Stars rated.
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Juan and Cody did a very good job on our site in Capitola, they were very professional and knowledgable on what they did. I would use them again on plumbing issues anytime big or small. Thanks again Juan and Cody.

5 Stars rated.
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Thanks For The quick turnsround in Cicinho hohe waterjeater

5 Stars rated.
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Juan did a fantastic job at our house, and was wonderful to work with: polite, responsible, clear, businesslike and professional.

5 Stars rated.
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Juan and Cody did a very good job on our site in Capitola, they were very professional and knowledgable on what they did. I would use them again on plumbing issues anytime big or small. Thanks again Juan and Cody.

5 Stars rated.
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We have been relying on Rosenthal Plumbing for many years. Yesterday we called on them again when the kitchen drains started backing up. At 9AM this morning Juan Garcia and his sidekick Abel rode to the rescue. It is obvious that they both take great pride in their work and, after hours under the house replacing pipe, all is well once more. While they were here they checked the house from end to end and found a few more things that needed fixing (for example they discovered that the water pressure coming into the house was 100 and they lowered it to 60 - that was a good catch which certainly saved future problems). Thank you Juan and Abel for the great work you did today. Patricia and Howard Shields Corralitos,

5 Stars rated.
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Brad is especially helpful, courteous and professional. I trust he would only recommend services needed and does them in a timely manor. He leaves a clean/tidy work area.

5 Stars rated.
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The team of Juan G. and Abel were at my house at 9 Am to give me an estimate on a pipe relocation project. Juan started out by offering the services of the company and various discounts that are offered. Juan is a good salesperson. We than talked about the job and Juan made notes as to what I wanted. HE offered some changes, and they were good changes. The 2 gas lines and the one water line were relocated in about 4.5 hours. Clean-up was included in the total time. Good Job Rosenthal Plumbing.

5 Stars rated.
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Brad and Cody were the best. They charged way less than the other three companies ( special) and completed the job quickly and with a smile. The best service in years. Thanks Cody Brad and Rosenthal plumbing

5 Stars rated.
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Please read the Yelp review.

5 Stars rated.
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5 starThese guys were working into the night to keep my business from getting flooded out. Many thanks.

5 Stars rated.
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I will tell you that Jared V. was very professional and completed the work on time. His work was complimented by other workmen (not associated to Rosenthal Plumbing). He has a winning personality and definitely an asset to your company. I hope that he works on all of my plumbing projects in the future.

5 Stars rated.
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We had a kitchen drain clog. Juan g. & Abel from Rosenthal Plumbing arrived, were personable, professional, knowledgeable and took care of the problem in less than 30 minutes. They even neatly placed the items that I had previously removed from underneath the sink back where they belonged. I will use Rosenthal Plumbing only in the future. Great job!

5 Stars rated.
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I was introduced to Rosenthal Plumbing through our contractor (Doug Brown) whom I met when I moved from NJ to CA. Doug became my trusted advisor in this new world. He assured me the experience would be satisfactory. In my typical east coast mindset I thought; "we'll see". The experience was beyond satisfactory; it was completely professional from start to finish with utmost focus placed on the customer! Corey McClemans showed up on my doorstep, on time, well prepared and willing to listen to what I needed & wanted vs. tell & sell me on what he was going to do. I was impressed. My contractor happened to be there that day and checked him out for me by validating Corey's knowledge & experience by asking questions regarding the work they would do in my home that were beyond my scope of knowledge & expertise. Corey quickly got a thumbs up from him too. When the work was scheduled Corey let me know that he'd be bringing in another technician to work along side him (Josh S). The two worked seamlessly together in my home leaving it as they found it. In addition to a job very well done, they were a pleasure to do business with.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fast, efficient, friendly and extremely competent. My experience with Rosenthal Plumbing was outstanding, from the minute I called seeking a quote to the end of the job. Billy and Cody did a great job installing my tub, and left my bathroom cleaner than it was before they started the job. Billy also recommended an outstanding handyman to tile the bathtub surround. Wayne DePuy of DePuy's Skilled Services is a tile artist, and also tackled a number of repairs and projects in my home after he finished tiling. Thanks again Billy!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal was great to work with, responsive, professional and they seem to share a good work ethic. Juan was our technician and he is great; confident, skilled and was able to clearly explain the work, pricing and timing. I would 100% call them/him again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We are very happy with Brad Y installation of a new water heater. He is cheerful and very efficient. He took the time to explain the job sequence and how to insure maximum use of the water heater.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The people at Rosenthal Plumbing are outstanding and provide exceptional service from start to finish. My phone call seeking information was answered by a real person who was helpful and efficient, as was everyone else I spoke to at the company. People called back when promised, showed up on time, and explained all my options clearly. Billy and Cody did an excellent job replacing my old bathtub, and were very polite and cheerful throughout the job. They left the bathroom cleaner after they were done than it was when they started, and had all the debris hauled away.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad Young was great!!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Awesome Service. Brad was great and I highly recommend him.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Billy was swell. Got the problem diagnosed and taken care of in no time. Only downside was the price. 0 for a house visit? sheesh.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan was a very good plumber and gave me friendly and professional service. He explained everything he was to do and gave me options explaining each one. His assistant, Cody was a very good worker and nice also.

5 Stars rated.
5 Stars rated.
5 Stars rated.

On time, respectful and got the job done.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jared is great. Many thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal has always been great to deal with: They get the job done. In their most recent visit we had a leaky water heater and a leaky toilet. Jared was here on a previous plumbing issue in our kitchen. And like before, Jared walked us through the estimate, described what needed to be done, and answered our questions. After that, Jared went to work, and in a surprisingly short period of time, the job was complete. I do not think my wife and I could be more satisfied with the results. Thanks Jared, and thanks Rosenthal!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal has always been great to deal with: They get the job done. In their most recent visit we had a leaky water heater and a leaky toilet. Jared was here on a previous plumbing issue in our kitchen. And like before, Jared walked us through the estimate, described what needed to be done, and answered our questions. After that, Jared went to work, and in a surprisingly short period of time, the job was complete. I do not think my wife and I could be more satisfied with the results. Thanks Jared, and thanks Rosenthal!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jared was awesome. Replaced my water heater efficiently and answered all of my questions. Thanks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I just want to thank Rosenthal plumbing for making time in their busy schedule to help our family with our BOSCH Tankless water heater issue.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad Y. was punctual, honest, courteous, knowledgeable and I was so grateful to have him diagnose and fix our plumbing problem! I was impressed with the cool camera and high-tech equipment used to help further detail the initial problem. I will HIGHLY recommend Rosenthal Plumbing to anyone !!

5 Stars rated.
5 Stars rated.
5 Stars rated.

great prompt, professional service from service pro Juan G

5 Stars rated.
5 Stars rated.
5 Stars rated.

Sunny answered my call and helped my family resolve a BOSCH Tankless water heater issue. I was slightly out of Rosenthal service area, but Sunny made it happen. Service Tech Billy was on scheduled time, he was very professional and made the repairs in a timely manner. I thank the Rosenthal company for reaching out.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Extremely satisfied with our service professional, Brad Y. He was on-time, professional, courteous and very thorough in helping to diagnose our plumbing problems. I was very impressed with the high-tech camera system that was able to reach far into our main plumbing line to detect our problem (negitive grade in a pipe) and also spot a root system that invaded a small area of the pipe as well. Top Notch company and I will happily give them a call in the future if I ever need any further assistance!!! Thank you Rosenthal Plumbing!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Fast, friendly and professional service. Arrived as promised, completed job in a timely matter. Courteous and very knowledgeable. Would recommend to anyone needing a plumber.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jared did excellent work at my house!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Billy did a great job replacing our hot water heater. He was fast, friendly and professional. The price was right and I would recommend him and the company to anyone. Great customer service following up to make sure everything was working as it should. We are very happy with our experience.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal Plumbing has been been taking care of our pipes and fixtures since we first moved into this house. Today was my first meeting with Brad Y (our technician) and he was as competent, professional, pleasant and efficient as the others who have been here. I recommend Rosenthal Plumbing and give it and its personnel the highest rating

5 Stars rated.
5 Stars rated.
5 Stars rated.

Each person I had contact with was professional and helpful. I wrote my Yelp review using my nickname Brie. The service at my home was under Barbara.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad Y went out of his way to make my plumbing disaster a pleasant experience. He was professional, thoughtful, hard working, and knowledgeable. He came up with good solutions as problems presented themselves and he kept me up to date on the progress of the project and on alternative options.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Billy O was knowledgeable and did quick, clean professional work. I'm very happy with the service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

highly recommended, he was very efficient

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad Young responded to my call for help late on a friday nite,came right over and got on the job in a friendly and serviceable fashion.He also came back on his own to make sure the waterline recharged correctly.Its good to know that in this fast paced money driven world there are companys like Rosenthal plumbing that have people who care like Brad.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad and his whole crew were very professional and friendly. I believe that Brad was concerned that he did not inconvenience me in any way. He got the job done fast. I know that I will not have anymore problems with the plumbing and I am completely happy with the results. When they finished my yard was completely cleaned. I know if I should ever need any other plumbing repairs I will certainly call your company because of this young man. I give this crew 5 stars. Sincerely, Linda Theilen

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad was great!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

On time and efficient and helpful

5 Stars rated.
5 Stars rated.
5 Stars rated.

Billy was great! I will definitely call again for any future plumbing needs! :)

5 Stars rated.
5 Stars rated.
5 Stars rated.

Again, thank you for such great service! Jack and Alex did excellent work and were very professional and knowledgeable. The job was completed in less time than we anticipated and the clean up was appreciated too! Let me also state that from my first call, (which was placed 10 minutes before 5 p.m. one evening), I got great response from your staff- three calls back and the dispatcher promised to call me early the next morning to schedule someone to assess the work I needed to have done and did exactly that. I was impressed! We finally found a plumbing company that is efficient and where customer service really means just that. I will definitely let anyone I know who is seeking good service that Rosenthal Plumbing is the best! Bev

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jack was very knowledgeable, courteous, on time and did everything that was specified on the job order. Everything from our first call,requesting a bid till completion of the work and a nice clean up was very professional. We think we have finally found the best plumber out there! Highly recommend Jack and Rosenthal Plumbing. Great company and staff! Very satisfied customer

5 Stars rated.
5 Stars rated.
5 Stars rated.

Billy was very helpful and explained what I needed, and answered all my questions. He was very truthful, helpful and nice. I would definitely use Rosenthal Plumbing again. Thank you Billy.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Technician, BillyO, did a great job -solved the problem, was efficient, personable, tidy and explained all.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Prompt, efficient service. Billy O was the technician - knowledgeable, personable. very skilled, did a clean and tidy job - very professional, and explained all. I like the fact that once they start a job - they finish it, ASAP even though it may have to make a trip for parts.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We experienced a burst main water line between the meter and the house and Juan showed up just as promised. He is very friendly, efficient and skilled. He knew what to do and, even though much digging in our rock-hard clay soil was required, he got us back on line very quickly. The site was cleaned up very well and put back to normal.Juan and his assistant Alex did a great job and cheerfully got us through our disaster! Thanks Rosenthal.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad did an excellent job of diagnosing the leak in our shower and recommending an inexpensive fix. I would happily recommend him to anyone for help resolving plumbing problems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad did an excellent job diagnosing the leak in our shower and recommending an inexpensive fix for the problem. I am happy to recommend him to anyone for help resolving plumbing problems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad Y. was at our house at the appointed time to check out a leaky outdoor faucet. Not only was he able to take care of the leak, but he also identified a much larger problem and take care of everything all in the same day. He is very personable and was quite informative about what needed to be done and why. When he finished, he made sure he left the areas he worked in looking as if nothing had ever happened. The leak has been fixed, as well as the water pressure to the house. Thank you Brad for such nice service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I would not hesitate to use Rosenthal Plumbing in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jack Morrow came promptly to give the estimate. As the new water heater was for our cabin an hour away from me, we coordinated when I could be there. Juan came along. As soon as the rest of my cabin owners approved the estimate, which was a good one, we set up the installation. Juan came and did that very quickly. He knows what he is doing. Both Jack and Juan were personable and helpful. Then, with new county codes in effect, we had to get smoke and CO2 alarms installed, it turns out, before the inspection, so alarms were ordered, and installed in a couple weeks by one of the cabin owners/from out of state visiting. Then we made an inspection appointment with Jack/county and that happened on time when I was able to be at the cabin again. There was obviously a bunch of coordination involved, but Jack was prompt in following up with me so it was all accomplished in an orderly manner.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jack was very helpful in finding a new tub & shower faucet that would blend in with our existing sink faucet. He was courteous , knowledgeable and did neat and excellent work. He took the time to explain options and show why certain things needed to be done. Upon completion the job site was left very clean.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great communication, helpful, professional work, clean & spotless jobsite.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I would not hesitate to use Rosenthal Plumbing again. They were great !

5 Stars rated.
5 Stars rated.
5 Stars rated.

I can never give enough praise for John Hilberath -- he is our plumber for life!! His skill, knowledge and tenacity for solving plumbing problems are unmatched in my long experience with home and property management. Although my older properties have a history of major plumbing catastrophes, I no longer worry about finding someone to fix even the most daunting situation! During each of our plumbing disasters (including a sewer line collapse, having our main water supply line sprout leaks like Swiss cheese, a broken hot water pipe under kitchen cement slab, etc.) he has clearly communicated the options, sought unique solutions (when others would have walked away), and proved that integrity (at least in Santa Cruz) survives. All repairs were completed as scheduled and for the price quoted. Bravo John!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

my technician listened to my concerns and proposed alternatives that met my needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Like everyone else, it was tough to spend un-budgeted money but I do feel we got our money's worth with the job and time that Brad put in.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad was great. He was able to diagnose the problem and didn't make fun of the giant mess we have in the house. Would gladly call him again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jack is very knowledgable and thorough for helping make the best decision for our broken tankless water heater. Cost comparison of fixing the old versus replacement with a new system without pressure, just need to know was helpful for the final decision of the work to be completed. I appreciate the attention to the details as well of the environment of the home during the process.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad was very helpful and had a great personality. My mother and I needed help before the weekend and he was able to squeeze us in. He also did a great clean up job. Thanks Brad

5 Stars rated.
5 Stars rated.
5 Stars rated.

I was very happy with the work Brad did, I will use him again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan and his co worker were very friendly and explained every thing up front and got the work done very well..would recommend them to others..thanks guys

5 Stars rated.
5 Stars rated.
5 Stars rated.

did a good and clean job. very personable

5 Stars rated.
5 Stars rated.
5 Stars rated.

good job, thanks

5 Stars rated.
5 Stars rated.
5 Stars rated.

Slight little mix-up on pricing of the extended 10 yr warranty, but was an honest mistake. We're very satisfied with the service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad was terrific! He was both personable and efficient. He kept his arrival time, got to work, and answered all my questions. Great sense of humor and both respectful and easy to have in my home. If there is a problem in the future, he's my man.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We needed a new water heater installed so I called Rosenthal Plumbing @ 9:15 am and within 2 1/2 hrs., Juan had arrived and given us an estimate of our options. After selecting the water heater we wanted, he made a quick trip to pick up the water heater etc. Then promptly arrived back at our house & was able to install in a rather tight space all by himself. He was completely finished & we had hot water again by 2:30 that same day! Juan was professional and friendly and thorough. I would definitely refer Rosenthal Plumbing to my friends.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal Plumbing was awesome. Brad was fantastic. He was professional, explained everything, and even cleaned up after himself.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Professional and informed. Inexpensive to diagnose problem. Billy is good-natured and knows what he's doing. Traveled out to Bonny Doon with no complaints about not getting the job. His great attitude is an asset to this company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan was pleasant and on time! He was very courteous and respectful of my dogs. He worked extremely hard and fast to get our hot water going again and I would not hesitate to call this company and request Juan for any future plumbing problems. I felt he was honest and a genuinely nice person!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Came out pretty late at night and cleared the drain for under 200.00 bucks. Very friendly and professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great service

5 Stars rated.
5 Stars rated.
5 Stars rated.

already posted a review for Brad Young, great job Brad

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad Young was out to do a service on frozen water valves on my washing machine. Brad did an excellent job, explained everything, was personal and polite. Gave me an estimate and stayed with it. I felt Brad went above and beyond the service quoted. Will ask for him again if any plumbing needs to be done at my house. Thank You Brad, Gary Rossman

5 Stars rated.
5 Stars rated.
5 Stars rated.

Really happy with Brad's work. He was quick, professional, and explained what he was doing. I don't call a plumber very often but I will use Rosenthal again and ask for Brad.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal techs (including Juan) are reliable, dependable, efficient, professional, and very pleasant! I would recommend this service without question. KUDOS & THANKS, ROSENTHAL!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad and Josh were the best! They not only replaced the water valve in the tile shower, not a tile was removed or even chipped! Wonderful job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal Plumbing technicians (including Juan who assisted me most recently) are professional, reliable, polite, and pleasant to deal with. I would definitely recommend them! KUDOS & THANKS!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I've had good experiences with Rosenthal Plumbing in the past so this was no surprise! Juan was very pleasant, knowledgeable, and efficient and arrived when he said he would...even calling ahead of time to let me know!!! KUDOS to Juan & Rosenthal Plumbing! They are both reliable and professional!! THANK YOU!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Brad came after hours, it was a difficult job but he stuck with it until it was done. Did a great job. I would definitely hire him again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal plumbing submitted a bid on replacing my sewer line to my house. Upon finding them to be the lowest bid, I called to schedule the work. They were able to start the very next day. Work was done very professionally, with lots of communication to me about the job while int was in process. I am very satisfied with their work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan showed up in a timely manner and was courteous and professional. He gave me two options for the repair, completed the repair method that was approved and made sure to clean up the space when he was done. The only reason I give 4 stars is because I don't think the bid process was very straightforward. He told me the repair would be 3 which was approved. But upon receiving the invoice it showed 3 for the repair and an additional 0 for a membership fee. I didn't know Rosenthal was in the process of selling membership fees. That specific part was not very transparent when I approved the bid. But overall, Juan was on time, friendly, honest, and very accommodating.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan was extremely friendly and helpful. We knew we had a leak but couldn't find it and Juan did a thorough check and even did the replacement when he did find the leak. He was extremely accommodating, as we were very busy with a couch being delivered at the same time and our two dogs being very energetic. Our experience with Juan was pleasant and greatly satisfactory. We would definitely use Rosenthal again, and would request Juan as our technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan was extremely friendly and helpful. We knew we had a leak but couldn't find it and Juan did a thorough check and even did the replacement when he did find the leak. He was extremely accommodating, as we were very busy with a couch being delivered at the same time and our two dogs being very energetic. Our experience with Juan was pleasant and greatly satisfactory. We would definitely use Rosenthal again, and would request Juan as our technician.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Billy O. Was great! Timely, efficient and left a clean work area when done. Very good at explaining options. I would ask for him again! Thanks.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal plumbing is the best. Professional, courteous, makes recommendations and explains procedures in way it can be understood. Highly recommend!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Billy O. Was on time, personable and quick. Cleaned his site before leaving. Would ask for him back next time I need plumbing assistance. Rosenthal Plumbing always comes through. Great service and staff.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I also submitted a glowing review on yelp.com. You guys are great and I am trying to get you approved for our condo complex!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan and Alex did a great job replacing our underground water pipes. Completed in one day....and landscaping looks as great as before they had to dig up the yard!!

5 Stars rated.
5 Stars rated.
5 Stars rated.

thanks again good job

5 Stars rated.
5 Stars rated.
5 Stars rated.

I just posted a review on yelp--the people at Rosenthal with whom I've interacted have all been consummate professionals--from the receptionist to the dispatched technicians. I am always grateful for the high level of customer service and plumbing expertise!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Consummate professionals. I have relied on Rosenthal several times to resolve plumbing problems in my condo ASAP, and they are incredibly responsive, accommodating, and proficient. Juan is additionally very congenial, professional, CLEAN, and willing to explain answers to any questions I've raised about my complex's and unit's plumbing issues. They even send thank-you notes after the call. Great customer service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

John was very professional, on time and easy to talk to. He answered my questions so that understood what was being done and why. Sunny in the office helped me out when I needed someone late one night. She sent Jared out and he too was very professional and completed the job in a timely manor.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal Technician Juan Garcia repaired my disposal to my satisfaction. He was fast, knowledgable, courteous, and did an excellent job. Also he cleaned up after his work. I would not hesitate to ask for him again, and to recommend him and Rosenthal Plumbing to everyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan quickly diagnosed the issues, clearly explained the problems and possible solutions, and worked well into the evening in the dark to ensure we would not be without water over night. We could not have been more satisfied with the job he did. We will certainly be calling him again. A+

5 Stars rated.
5 Stars rated.
5 Stars rated.

My house, sensing that I will be selling it and moving, has been throwing a tantrum as of late. Last week, in all in my standard frantic form called Sunny to beg for Tony again to deal with the non related plumbing problem of my previous call of soon to burst washer machine hose due to my water regulator shooting H2O at an alarming rate of 140 PSI in my townhouse! The 30 something year old plumbing was giving a groan of being a mature age. Tony assessed the issue speedily and set to work to replace the hose so that I could have water flow into my home over night before he return the next day to tackle the water regulator, and the newly discovered non functioning water shut valve below the regulator. Mid afternoon the following day, Tony returned with Greg, a new employee of Rosenthal Plumbing on his first day of work has to deal with my house and of course, me. They were done is record time despite the fact that they were working with me asking questions over their shoulders. Greg had a lovely sense humor, spoke with knowledge and sincerity while showing me step by step what they were doing, how they were doing it and how this would affect the home for myself and the future owners. Greg is a great addition to the Rosenthal team. Thanks again to Sunny, Tony and Greg! However, we need to stop meeting this way! In all seriousness, I wish I could take Rosenthal Plumbing with me to my next house so I may take advantage of their inspection and maintenance service and I can avoid issues like this in the future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

My neighbors knocked on my door to inform me of a massive leak in our outdoor plumbing. So much water was coming out we had to shut down our water. It was almost 5 PM, with the sun going down, it appeared we would be without water for the day. My neighbor recommended Rosenthal Plumbing. Within twenty minutes, Juan had made it to our house. He quickly diagnosed the problems, explained the problems and possible solutions clearly, and worked well into the evening in complete darkness to ensure we had water for the night. He needed a few parts to complete the job so he came back first thing in the morning. We could not possibly have been more satisfied with the job he done. Our family has found ourselves a new plumber. A

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great job, folks!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan arrived and evaluated the situation: no hot water in the shower. In a fairly short period of time, he presented us with three options for repair. We selected the option that would replace the shower head and controls, both. Juan showed us images of other showers where similar work was done. After we made our selection, Juan went to work, and the job was completely much sooner than I expected. I have used the shower several times since the work was done, and I'm very pleased with the outcome. Many thanks, Juan!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal was very responsive to my request for a quote to replace my house main sewer line. They came out the same afternoon. John did a thorough job of explaining the problem to me, and outlining the work that would need to be performed. They indicated they could start the work the next day and that it would take 4 days. Their quote was high, but they included improvements of an exterior clean out, and a back flow preventer. Workers showed up exactly on time each day. Josh (with Jose) managed the site effort. I was kept informed of progress, and problems as they occurred. It was a difficult job with the sewer running under the thick concrete drive and a drain. Each night the line was "fixed" so I had running water and did not need to leave home. They bid for replacing the concrete, but were honest that they could not color match the two shades I have. Josh got several contractors over to bid, I selected one, and Rosenthal refunded that part of the estimate. I am happy with the work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony from Rosenthal Plumbing knock it out of the park! I was frantic yesterday when I discovered a leak from my upstairs kitchen into the garage below. I have never had to use a plumber before outside our previous home warranty, so I called a few to be told I have a 5 to 14 day wait before anyone could come out to see me. Called Rosenthal and was greeted with a very warm and calming Sunny who immediately put me at ease and had someone at my home within 2 hours WITHOUT holding me hostage with fees!!! First off, Tony was friendly, with great attention to detail and welcoming ability to speak to a client without talking down to them. He assessed the situation, the possible ways we can fix it within such a tight place to work and quoted me a fair price which a friend who works in construction and was visiting at the time confirmed for me. Tony was back the next day, bright and early, fixed the issue in record time and clean up after himself. The best part, was that he and another coworker went back to the drawing board and figured out a way to get the job done without going through an expensive choice (the floor). This is going to save me SO much money in the long run when patching drywall, etc. Thank you Rosenthal Plumbing! Tony is a KEEPER! Yes, the job was done right and well, but the customer service I received will make me a customer for life!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony from Rosenthal Plumbing knock it out of the park! I was frantic yesterday when I discovered a leak from my upstairs kitchen into the garage below. I have never had to use a plumber before outside our previous home warranty, so I called a few to be told I have a 5 to 14 day wait before anyone could come out to see me. Called Rosenthal and was greeted with a very warm and calming Sunny who immediately put me at ease and had someone at my home within 2 hours WITHOUT holding me hostage with fees!!! First off, Tony was friendly, with great attention to detail and welcoming ability to speak to a client without talking down to them. He assessed the situation, the possible ways we can fix it within such a tight place to work and quoted me a fair price which a friend who works in construction and was visiting at the time confirmed for me. Tony was back the next day, bright and early, fixed the issue in record time and clean up after himself. The best part, was that he and another coworker went back to the drawing board and figured out a way to get the job done without going through an expensive choice (the floor). This is going to save me SO much money in the long run when patching drywall, etc. Thank you Rosenthal Plumbing! Tony is a KEEPER! Yes, the job was done right and well, but the customer service I received will make me a customer for life!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tony from Rosenthal Plumbing knock it out of the park! I was frantic yesterday when I discovered a leak from my upstairs kitchen into the garage below. I have never had to use a plumber before outside our previous home warranty, so I called a few to be told I have a 5 to 14 day wait before anyone could come out to see me. Called Rosenthal and was greeted with a very warm and calming Sunny who immediately put me at ease and had someone at my home within 2 hours WITHOUT holding me hostage with fees!!! First off, Tony was friendly, with great attention to detail and welcoming ability to speak to a client without talking down to them. He assessed the situation, the possible ways we can fix it within such a tight place to work and quoted me a fair price which a friend who works in construction and was visiting at the time confirmed for me. Tony was back the next day, bright and early, fixed the issue in record time and clean up after himself. The best part, was that he and another coworker went back to the drawing board and figured out a way to get the job done without going through an expensive choice (the floor). This is going to save me SO much money in the long run when patching drywall, etc. Thank you Rosenthal Plumbing! Tony is a KEEPER! Yes, the job was done right and well, but the customer service I received will make me a customer for life!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Amazing work and work ethic by technician! I am recommending your service to anyone who listens.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Billy did a fabulous job for me...he's fast, focused, friendly and fixated on client satisfaction! His service was top notch...and cost effective. Rosenthal Plumbing executes with SWAT like precision.. they're pros you can depend upon.

5 Stars rated.
5 Stars rated.
5 Stars rated.

The technician, Brad Young was exceptional in all areas - on time, courteous, very knowledgeable, absolutely honest and very capable. He finished in good time and accomplished a less-than pleasant job with such good humor and pleasantness. He is definitely not afraid of hard work and is cheerful about it. Qualities I have seldom seen in repair persons over my forty years in this home. He made the experience be pleasant.

5 Stars rated.
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Billy O. is a true professional. He arrived on time, diagnosed the problem, suggested a cost effective solution, and implemented it flawlessly. His expertise, pride in his work, and warm and friendly attitude made for a most satisfying customer experience---Billy deserves a high 5. He's the real deal!

5 Stars rated.
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Billy O. from Rosenthal did an outstanding job! He replaced two toilets in 2 hours...he's fast, friendly, focused and very professional. He diagnosed the problem, recommended a cost effective fix, and executed the solution with precision. Billy is aces! He's an expert...a super performer and a very nice guy. A big shout out to Billy! Thanks again Billy for an exceptional job. He's the best. Phil Quigley

5 Stars rated.
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Professional and courteous service. Accommodated their schedule according to my needs without creating chaos during the work hours.

5 Stars rated.
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Juan Garcia helped us out with a backed up sewer line. This happened on one of the wettest days and Juan was very responsive and came out as soon as possible that day to get the problem fixed so we could use plumbing until he was able to work on it the next day. After replacing a broken sewer nozzle all is good. I would recommend asking for Juan when you call Rosenthal plumbing, he did a great job for us.

5 Stars rated.
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Juan Garcia helped us out with a backed up sewer line. This happened on one of the wettest days and Juan was very responsive and came out as soon as possible that day to get the problem fixed so we could use plumbing until he was able to work on it the next day. After replacing a broken sewer nozzle all is good. I would recommend asking for Juan when you call Rosenthal plumbing, he did a great job for us.

5 Stars rated.
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I was in a quandary as to what to do with our drainage and sewer problem. Tristan and Jack were able to diagnose and repair the situation --- which surely was not easy --- with efficiency and competency

5 Stars rated.
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I found Tristan and Jack to be enormously competent,friendly and cooperative. My wife and I could not be more pleased with their service

5 Stars rated.
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Jack and Tristan quickly diagnosed the problem, which required cutting concrete to replace a main sewer back up valve. They finished the job meeting the timeline and quote provided to me. Their communication was concise and polite. They did a thorough and complete job. The place looked great when they left. I would recommend Rosenthal Plumbing and request the Jack/Tristan team.

5 Stars rated.
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Fast scheduling. Options and prices up front. Professional, very friendly, and clean technician. Highly recommend!

5 Stars rated.
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Tristan did a great job. We were up you know what creek with out a paddle. He showed up on time and fixed the problem. I had options With no pressure. Now we are down stream and boating smoothly!

5 Stars rated.
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Rosenthal was great! We have an old house with old plumbing. We will be calling again!

5 Stars rated.
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Billy was terrific. Very pleasant and knew what he was doing. Made the service call pleasurable and resolved the issue.

5 Stars rated.
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Thanks Billy! I love my new sink and fixtures. Thanks to you and Josh for an excellent job getting it all installed.

5 Stars rated.
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Juan was a real pro, and a real problem-solver. A very hard worker, and extremely knowledgable. He's obviously been doing this for a long time.

5 Stars rated.
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Jose provided prompt and efficient service with careful explanation of options. We highly recommend Jose and Rosenthal.

5 Stars rated.
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I had a great experience with Rosenthal Plumbing and recommend them highly. Jose's response time was quick, and he efficiently diagnosed the problem and took care of it immediately, and at a fair price. He was very nice and went out of his way to provide excellent service.

5 Stars rated.
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Brad showed me that my sewer line was in good shape unlike my previous contractor. He camera-ed it for free to evaluate the situation for a job bid. I was offered a much more affordable option. The technicians were very friendly. Having Rosenthal here was a good experience. We are pleased with them, the work, and the price. I now have a video of the inside of my sewer line on a flash drive for future reference.

5 Stars rated.
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Brad and Sam were great. They were very pleasant and diligent in their work to be completed. We felt that the things that Brad gave us our choice of for the repairs were very plan to understand.

5 Stars rated.
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I had NO trouble and they were on time and great Wrong a great review and explained everything and it got to complicated to post. Just know that they were on time, nice and completed the job when stated.

5 Stars rated.
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Very knowledgeable, courteous, and accommodating. Finished replacing an ancient toilet with a new low-flow model in record time and had to lug the beasts up and down two flights!

5 Stars rated.
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Excellent service. Jose was professional and explained what needed to be done. He took care to cover his shoes and not track in any dirt. He showed me what changes and additions were made. Overall, excellent experience.

5 Stars rated.
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Jose is great. He knows his stuff and is a true craftsman. His work is of the highest quality.

5 Stars rated.
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Jack was extremely helpful, friendly, and knowledgeable. He supplied great service and returned when I had a question.

5 Stars rated.
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Excellent work.

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Excellent work!

5 Stars rated.
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Billy and team did an amazingly great job dealing with a challenging problem. They were fast, efficient and very good to work with. Thanks!

5 Stars rated.
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This company has always met or exceeded our expectations and this job was well done, as per usual. They are not necessarily the lowest-price plumbing company, but they go the extra mile and always give tips on how to make a new product or procedure work to our advantage and how to keep products and parts in good running condition. They removed the old disposal and took it away for us and installed the new one.

5 Stars rated.
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We were very impressed with Billy O'Keefe. He arrived earlier than scheduled, which was actually a plus and listened carefully to our needs and concerns. Billy performed the repair in a timely manner and provided estimates for other work we want done. We will not hesitate to use Rosenthal Plumbing for our future plumbing needs.

5 Stars rated.
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Billy O called en route to let us know his ETA. He was 30 minutes early (a plus!). Billy was friendly, professional, and knowledgeable, and he listened carefully to our needs and concerns. He replaced a leaky faucet and provided a product to use for our smelly drains. In addition, at our request, he provided estimates for re-piping, a new toilet installation, and trouble-shooting a chronic septic odor. This is the first time we have used Rosenthal Plumbing, and it won't be the last. Great service! Added bonus: Billy left behind no mess for us to clean up after he left. When we are ready to have those other jobs done that he gave us estimates for, we will definitely ask for Billy to come and do them!

5 Stars rated.
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My plumbing issue was relatively small, but when I saw the truck, I realized Rosenthal is probably equipped for anything. That was a nice feeling.

5 Stars rated.
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My sink had clogged beyond the local pipes directly beneath. Jose was very professional and courteous and arrived on time. Also, the truck he came in looked like it was equipped with just about everything. I'd say there probably isn't much they couldn't handle for residential plumbing. You are probably in good hands with these guys.

5 Stars rated.
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Juan worked very hard trying to find the water leak. He was very honest and the quality of his work was very good in fixing the leak. I would highly recommend Rosenthal Plumbing.

5 Stars rated.
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Juan worked very hard trying to find the water leak. He was very honest and the quality of his work was very good in fixing the leak. I would highly recommend Rosenthal Plumbing.

5 Stars rated.
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Juan Garcia is an excellent employee of yours. He is cordial, respectful,knowledgeable and did a very good job of explaining everything to us. Will contact you when necessary and will refer to anyone requesting a plumbing need.

5 Stars rated.
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Already posted my comment on your service somewhere

5 Stars rated.
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Tristan was very personal, helpful, and professional. I thought all the people at Rosenthal were very courteous and had super customer service skills. I had to replace the whole sewer line. It was a frightening thought tearing up the whole property, digging a trench to the street, the mess involved, the reconstruction of a paver patio, repaving the driveway, the inconvenience of not having a sewer ( have to move out), and the fear of the cost. After Tristan unplugged and surveyed the line with a camera and showed me the condition it was in he gave me some options, keep calling Rosenthal forever, dig and replace the line, or replace the line via a newer method I was unfamilar with Trenchless Replacement. This is one of those unappreciated expenses but you have to have it. I chose Trenchless which was thousands of dollars less expensive from start to finish the process took two days I was out of operation for four hours and no damage to the property it was amazing and educational. I can't say enough about the service and professionalism Tristan and his crew did the job was cleaned up at the end of the day, you wouldn't know anything had been done.

5 Stars rated.
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Juan at Rosenthal Plumbing is very knowledgeable, efficient, and easy to work with. We called Rosenthal after another company came out twice to diagnose why our hot water heater wasn't working, and they still couldn't figure it out. Juan came out the day after we called Rosenthal and it was immediately apparent he knew what he was doing. We finally have hot water after a week and a half without it - thanks Juan!!

5 Stars rated.
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Tristan was courteous, respectful and able to fix my plumbing issue quickly! He answered all my questions and made me feel at ease.

5 Stars rated.
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I was having some plumbing issues that Drain-O and snakes were not addressing. Worst of all, I had houseguests and the toilets were not usable - very embarrassing. I phoned Rosenthal and they were very friendly and sent Tristan out a few hours later. He phoned me about a half hour before he arrived to give me a heads up which I really appreciated. When he arrived, he was friendly and answered my numerous questions. I often feel strange letting people I do not know into my house, but he was kind and very polite and put on plastic booties to protect the floor. He was able to promptly diagnose the problem and take care of it! He even went into the crawl space and looked at our pipes to see if any other problems were lurking. The price seemed very reasonable as well. I just took the best shower I have had in a long time all thanks to Tristan! Really appreciate the great service.

5 Stars rated.
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Jack was excellent. He was thorough and took his time to explain everything to me. I'm elderly and he had to be patient and explain things more than once. I would want him to return anytime.

5 Stars rated.
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Jack was excellent. He was thorough and took his time to explain everything to me. I'm elderly and he had to be patient and explain things more than once. I would want him to return anytime.

5 Stars rated.
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Both Jack and Jose were kind, professional and optimistic as they pursued a challenging drain clog that could not be easily deciphered. From climbing on the roof to crawling beneath the house, they stuck with it til the job was not only done, but fixed for hopefully good! We are very grateful.

5 Stars rated.
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Jose and Jack were incredible in their ability to problem solve on a very complex and difficult job. The were courteous, committed, and hard working. It took all day, and they were on top of it all day long. I recommend them, and Rosenthal, to anyone who wants great service, smart technicians, and a job well done.

5 Stars rated.
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Being a plumbing contractor myself (disabled), I was well aware of the situation and the fix. Thank goodness everything went according to plan, and the leak was where it was located. Tristan was great in all aspects of the operation. He sealed the house up to keep the concrete dust from spreading. He accessed the pipe and repaired it according to plan. All work was done in a day, including filling in the slab. Tristan is a great person, and an able, professional plumbing tech. He represents his company well.

5 Stars rated.
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As for the last question, he didn't actually go over and show me what he replaced. He did tell me what he was going to do, but didn't review after. Just wanted you to know, in case that's something you as of your team. He did a great job!

5 Stars rated.
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Billy was professional, thorough, and provided options to do the repairs. He also called to let me know he was on his way, nice touch! And lastly the bathroom was cleaned up from the work he accomplished. I have had other types of work done, cable, etc. and they have left without sweeping up their mess. Highly Recommend Rosenthal Plumbing and Billy!

5 Stars rated.
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Brad was very friendly and got the work done very efficiently. He is a very nice guy and a great representative for Rosenthal plumbing. The price was very reasonable. I was very satisfied with the work

5 Stars rated.
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Very through, explained everything very professionally. Always on time and very courteous.

5 Stars rated.
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Tristan was prompt, courteous and thorough. He had a great attitude and was helpful throughout the time it took to complete the job. We've used Rosenthal Plumbing several times in the past and have always received excellent service.

5 Stars rated.
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Billy from Rosenthal Plumbing was the best...This year I have had the worst luck with my plumbing and each time Billy took care of everything. I am so grateful to have someone I can trust to take care of my home during times of total chaos. Thank you Thank You Thank you! Respectfully, Ahnna Goossen

5 Stars rated.
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Brad Young from Rosenthal Plumbing was great! He was professional and very knowledgeable. I would definitely call him again!

5 Stars rated.
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Juan was very courteous and helpful with the installment of the new water system. Even though the weather was unhealthily hot he and Jose stayed into very late the first evening so that we could have the water turned on. Today he arrived on time and finished the extensive work. He and Jose always picked up after themselves and wore their booties while inside. I am very happy with the workmanship of your company.

5 Stars rated.
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Juan is very knowledgeable and pinpoints problem areas quickly and correctly. He is very pleasant to work with. Juan always gives the customer a number of options to solve the problem and tries to get the best price available. We always request him.

5 Stars rated.
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So. Billy O and Sam. I called late Thursday afternoon because of a leaking hot water tank. An appointment was scheduled for 3:00 p.m. the next day. A Friday. A beautiful day in Santa Cruz. Billy and Sam didn't show up at 3:00. They were here by 2:35 and done by 3:00, after driving to our home on a particularly perilous county road. GREAT representatives of a great company. Polite and pleasant. Funny. Smiles all around. Problem diagnosed and fixed. Thank you, Rosenthal Plumbing. Wonderful!

5 Stars rated.
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I had the need to call a local plumbing company to install a new hot water heater which was under warranty and they came right out on time. Bill O was the tech and it was a pleasure to work with him. He was very helpful and respectful. Work was done in a very professional manner. This is the second time that I had to call for work done and I highly recommend this company. I will call again, if needed. Corine

5 Stars rated.
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Fair price, prompt and courteous service, excellent end result. Would not hesitate to recommend Brad Young and ERosenthal Plumbing.

5 Stars rated.
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5 Stars rated.

The service I received, starting with the woman who received my call for help, the effort to address my emergency the best way and THEN to have an expert do the work, was really un-expected in today's marketplace. Billy had to deal with two old ladies (84+) ....one being the renter (me) and the other the landlady (my friend Sue). I inadvertently had flushed a rag down the to toilet and knew from past experience a plumber might be able to retrieve it IF you don't flush more. I was very happy to pay for a plumber. (I had already reached my hand as far as it would go without success) Suffice it to say, Billy not only explained to us the nature of the problem but also the steps needed (in order) to diagnose where the obstacle was and how to proceed. He was professional, very patient dealing with anxious old ladies and very articulate to explain in lay terms the nature of the problem and how to proceed. Not only that, but his ease of being and diffusing the upset was quite remarkable. This type of employee is invaluable to your company....HE IS the best advertisement for a company an employer could ever have. I imagine the employer already is aware of this, but you would have had to be on the scene to feel very proud of Billy Harriet Hilker 1842 47th ave Capitola

5 Stars rated.
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I was mortified because I inadvertently (cleaning the toilet) saw the rag get flushed down and disappear ! I am an 84 year old lady and my landlady and I got in a big tiff because I knew better than to try and "flush" something that big and bulky through the system...I told her I would pay because I had already put my hand as far as I could go and the rag had gone thru. She is so ornery she had to put her own hand to check on me. THEN she wanted to flush it through and I felt since I had to pay for it, I did not want to compound the problem and refused to let her flush, I am so glad I did because when Billy came he very professionally explained to two old ladies what the options were for retrieval. The landlord seeing he knew more than we did, stepped aside (phew) and Billy did his work (after all THAT is what was trained to do and had plenty of eperience with this (maybe not two 84 year old renter/landlord argument (heh heh) After the augur didn't work, the next step was taken to try and retrieve the rag from the outside pipe system. HE WORKED. With gloved hand he grabbed the rag as I flushed the toilet. YAY BILLY .....I was so over-joyed as I don't have a lot of money to do any camera procedure ! The business owner can certainly take a bow for hiring a wonderful man like Billy (who has a great sense of humor )BTW) but more importantly is both professional, very smart and a wonderful asset to your firm. Harriet Hilker

5 Stars rated.
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Great Service. Jack was prompt, courtious and knowledgeable. Think we've finally found a good plumber.

5 Stars rated.
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I have had a chronic back up issue so calked Rosenthal Plumbing. My call was answered by Baird who was funny and professional. Got an appointment first thing next morning. Billy O came out and got right to work figuring out problem. He was joined by Eric, and together they fixed the issue and installed a clean out, which had been on my to do list for 2 years! They were professional, knowledgable, polite, and fun to hang around all afternoon while they got the job done. I will definitely be calling Rosenthal for all my plumbing needs. Thanks Guys!

5 Stars rated.
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Easy to schedule. Rosenthal employees always call when they're on the way... arrive on time (noteworthy in Santa Cruz County)... and do the job right-- the first time. Two thumbs up to Juan who is exceptionally professional and courteous. (He helped us with a warranty issue on a faucet that saved us serious dollars.) Highly recommended!

5 Stars rated.
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Rosenthal Plumbing was professional, courteous and thorough. I appreciated the plumbing service provided by Tristan and the dispatchers from the first phone call to the point when I watched the truck drive away.

5 Stars rated.
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Tristan was exceptionally professional, personable and patient with our questions as he resolved our kitchen drainage problems and installed a new garbage disposal to replace our broken one. He provided us with a variety of options to choose from, each with cost estimates, and answered all our questions without pressuring us into any particular option. He was thorough and made sure all affected appliances were functioning properly before leaving. We will be sure to call Rosenthal Plumbing the next time we need plumbing work done. We appreciate every aspect of their service, including their letting us know that help was on the way when they dispatched Tristan to our address.

5 Stars rated.
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Tristan's service was excellent. Polite and informative. He arrived early, and while he offered us a more expensive option, there was no pressure.

5 Stars rated.
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I highly recommend Rosenthal Plumbing. I received fast efficient service. Tristan put on paper boots to keep the floors clean. He got the job done the same day I called and with a smile. Thanks to Rosenthal Plumbing!!!!!!!!!

5 Stars rated.
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Baird is the BEST ! Irene was great too!

5 Stars rated.
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Top notch plumber with a great personality! Excellent work done! He made having to spend so much money a little less painful !

5 Stars rated.
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Rosenthal responded to my urgent call in a professional manner and quickly within a short period of time. Tristan is an excellent and knowledgeable technician. He serves me very well professionally.

5 Stars rated.
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Baird and Irene were exemplary. Both went what we consider above and beyond. They so far surpassed what we usually encounter from folks working in the trades. Truly exceptional!! Thank you

5 Stars rated.
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Highly recommended. Tristan is an excellent and very knowledgeable technician. He is very friendly and courteous to customer. Also, I like the per task charge by Rosenthal Plumbing as opposed to per hour charge. Definitely, they are my choice for plumbing issues. Jack

5 Stars rated.
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As soon as Baird Arrived, he "owned" our problem, which turned out to be quite large. Irene (on the phone) and Baird (in person) helped us through a difficult plumbing issue. They were thinkers, problem solvers, and all-round great folks. The difficulty took us well into the evening on two particular days, but they were not about to leave us in the lurch. I would call them again without hesitation!!

5 Stars rated.
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They are great people. Do their job well. Are on time and know their stuff.

5 Stars rated.
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Great service. Tristin was courteous and professional. When I chose the cheapest new toilet and was unhappy with it (through no fault of Rosenthal), they came back and installed an upgrade - giving me full credit for the other toliet and charging no additional service fee. They didn't have to do that -- I just asked that they work with me and they bent over backwards. I live in a vintage 1920's house and will no doubt have additional plumbing needs and I will be calling Rosenthal when those needs occur.

5 Stars rated.
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Tristan let me know when he was coming-I think he called twice to confirm. He was friendly and knowledgable about what he was repairing. He also gave me information about future specials and gave me a discount on the service he performed that day.

5 Stars rated.
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Billy O. was here yesterday, Dec 26th and did a great job.

5 Stars rated.
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Great service. Technician provided options to solve problem. Once a solution was selected, he worked swiftly and efficiently. Very personable, as was the one who assisted him. From initial call to office, to completion of service, things went great.

5 Stars rated.
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Juan went out of his way to help me find a good and economical solution. Thanks!!

5 Stars rated.
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Billy was out within the hour after calling about an emergency plumbing back up. Took care of the problem, was professional and easy to work with. Highly recommend Rosenthal Plumbing!

5 Stars rated.
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This is the third time we have used Rosenthal (and Juan) to work on our home. Extremely professional, friendly, and competent - I certainly believe it is important to Juan that we are satisfied and that the job is done completely and right. I would not hesitate to use Rosenthal / Juan again or to recommend their service. Bill Mullen

5 Stars rated.
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Courtesy and professionalism the likes of which you may have thought disappeared decades ago. I wouldn't hesitate to recommend them to anyone whether in an emergency or a remodel.

5 Stars rated.
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Billy was great! He was prompt, professional and got the job done quickly. I had no heat or hot water and I appreciate the fact that Rosenthal Plumbing sent Billy out on the same day I called. Billy communicated well with me and I appreciated his sense of humor, too. The job ended up being complicated and it took a couple of days to get parts, but Billy came when he said he would and did a great job. I also appreciate the fact that when he saw what that it was complicated, he called the owner, Dave, in. It wasn't cheap, but it was a fair price and we now have a system that I expect to last for many years. The "on demand" hot water and recirculating pump doesn't give hot water immediately as I'd hoped it would, but Billy and Dave (the owner) helped me to understand the limits of the system before they installed it; it doesn't waste as much water as it used to.

5 Stars rated.
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5 Stars rated.

Had a great experience and excellent results this morning with Juan from Rosenthal plumbing. I called last Friday and was able to get an appointment first thing Monday morning (very nice woman who took my call). Juan was on time, extremely pleasant, and after looking at my shower explained my options. He then performed the work quickly and professionally. I had a bit of a problem, as I had a house cleaning crew coming over at the same time as Rosenthal. Juan worked with them to ensure he had the water turned off as minimally as possible so they could do their work. Thanks, Juan. I would absolutely call Rosenthal again. And ask for Juan!

5 Stars rated.
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Juan and Jose were great. Came in diagnosed issue, setup floor protection, put on booties, pulled toilet , snaked (cut) all the way out to the street to clear clog. Cleaned area and were out. I will say we had another company out the night before and the experience literally started off on the wrong foot. The guy from the other company walked right into our house with big dirty boots and could not help us since he was not experienced enough. Juan was not that guy. He was very mindful of our house and belongings and corrected our issue quickly.

5 Stars rated.
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5 Stars rated.

Wonderful service from the company and from Tristan. There were problems that required extra work and time, but they stuck to the original estimate and even gave us a break on some additional work. Very cheerful and friendly people. Quick response as well.

5 Stars rated.
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Rosenthal plumbing has helped us with our master bathroom remodel. The work has been excellent and timely. We recommend Rosenthal highly. Billy 's work is great. Sincerely, Hal Kuhns, Los Gatos

5 Stars rated.
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Everyone at Rosenthal was helpful and professional. Irene worked with to get an urgent service call on a Saturday. Then Billy and Jose came out and diagnosed the problem, made the repairs, which required digging and working in the crawlspace under my house and digging a trench outside my house as well. When they were done the cleaned up completely and reset the pavers they had moved when digging the trench. At all times, they were courteous and professional throughout a difficult job. I will use Rosenthal again and I highly recommend them.

5 Stars rated.
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Juan and his associate Ryan were wonderful. They worked efficiently CLEANLY and well. I would have them back in my home anytime.

5 Stars rated.
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Juan was knowledgeable and experienced. He was very professional in doing his job. He wanted to do the job right and it was important to him that I was satisfied. The problem was fixed (clogged, i.e. roots, in a 4in landscaping drain). It was expensive, but the outcome was very good. I will use again - and I will ask for Juan.

5 Stars rated.
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5 Stars rated.

I have used Rosenthal Plumbing for the last couple years and have been very happy with the friendly and expedient service I have received. Their techs are all very knowledgable and pleasant, and pricing is very competitive. Rosenthal is my go to plumbing company.

5 Stars rated.
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5 Stars rated.

Short version: Rosenthal is great! Tristan is a really helpful, friendly, and knowledgeable technician and the folks with whom I spoke in the office were friendly and informative as well. *And* they have very reasonable rates! A Longer version: we recently had a combination of plumbing problems and after getting zero response from another local company, Rosenthal got a technician (Tristan) out to our place in short order. After diagnosing a septic problem (which I'm sure was fun for him), he left with a smile and without charging us for the diagnosis, and called back shortly afterward to recommend an appropriate septic company. That wasn't the end. Turns we really did have some plumbing problems in addition to our septic problem. The day that our septic tank was cleared out and fixed (thanks, Pete's Outflow and Randy Rohrbough!) Tristan returned and was able to fix the plumbing and since then everything's been right as rain. The price was very reasonable as well. Rosenthal did an excellent job and were very friendly and professional. A very pleasant outcome to a not-so-great problem. We'll definitely be calling Rosenthal again for plumbing issues. Thanks, guys!

5 Stars rated.
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Called regarding a water heater leak at 1 pm on a Friday afternoon. Billy arrived within an hour, diagnosed the problem, drained the tank, went and picked up a new tank, returned and had it installed by 4 pm. Excellent service!

5 Stars rated.
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Billy was polite and prompt. I highly recommend Rosenthal Plumbing!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I am so happy with Juan from Rosenthal Plumbing! We called him when another plumber told us we needed to replace both our sewer line and the pipes under our house. Not only was Rosenthal able to replace our sewer line for less, Juan was also able to determine that the lines under our house were fine and did not need replacing. He also explained to us why trenching and re-routing the line made more sense than trenchless replacement, which is what the other plumber proposed. Juan and Jose worked very hard in the hot sun, digging through thick and tangled tree routes, and got the job done quickly and well. One thing's for sure--we have a new plumber!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tristan showed up when promised, he was friendly, courteous and very thorough. He worked tirelessly until my problem was solved and fixed. The company follow-up was nice addition. They called to make sure I was happy and my plumbing problem was fixed. I would recommend Rosental Plumbing without a doubt. I would recommend Tristan because I think he is an exceptional employee.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tristan provided fast, friendly and efficient service when replacing a tired leaking water heater. I would recommend Rosenthal Plumbing without hesitation.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan was friendly and FAST. Replaced a leaking pipe, a faucet, and a toilet and was out in under two hours. Great work.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan showed up right on time and completed the job in an hour! He had all the tools and expertise. Thank you Rosenthal for having this guy on your team!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan did an excellent job for us, he was very courteous and polite in the way he explained what the problem was and what he could do to fix it. We would not hesitate to recommend Rosenthal Plumbing to anyone. If we are in need of any more repairs I hope we can have them send out Juan again, He is a top notch employee

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosensthal Plumbing responded quickly to my call regarding a leaking water heater. Turns out I need a new one and by the end of the same day I called, I had one! Tristan was professional, great personality and an efficient worker. Great customer service.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Marcos replaced our water heater and is helping me re-route water and vent lines for a recessed medicine cabinet. He has provided excellent service and support and is very pleasant to work with. We have had a very positive experience with Marcos and Rosenthal Plumbing.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We have used Rosenthal several times for several different plumbing issues and they have always done good work (as far as I can tell). They're not cheap but what plumber is? They installed a new (very expensive) tankless water heater in March and they have had to come back and fix/adjust it twice since they put it in. There was no charge for the subsequent visits as they guarantee their work. Last Friday we found the water heater pouring water on to the floor. I called and left a message to have them come out yet a third time. They had someone come out the next morning. His name was Juan and he did a great job. He explained what was going on, why the tank was leaking and what he was going to do to correct it. He ended up replacing the entire unit since we were having so many problems with it. He also replaced the broken pressure regulator on the house which was allowing too much pressure into the house that blew out a part of the water heater. He even installed an overflow/pressure relief tank on the water heater as back up measure. This was all no charge to us since this was their third visit for this water heater they installed. I appreciate the prompt response and the good clean work by Juan. They are a stand up company that stands by their work. Thanks guys, we'll definitely be using them for the foreseeable future.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Marcos did a great job. I received a call 30 minutes before he arrived to the house.He was professional and polite. A

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan came to my home to do an evaluation and estimate for a plumbing problem with specks in our water. He was extremely thorough in inspecting the pipes, water, water heater, and overall plumbing situation. Juan crawled under our home and spent about an hour here, all at no charge. Next up, a new water heater!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Tristan and Eric from Rosenthal plumbing did a great job. Tristan called me to tell me that he was running early and would it be ok to come by. I was delighted. They were both very professional, nice and respectful of my property. They fixed the problem quickly and showed me where the problem was coming from. I would definitely use their service again. Thanks Rosenthal!

5 Stars rated.
5 Stars rated.
5 Stars rated.

great people and staff. Had a minor problem, I walked into their office off the street, and was taken care of. They sent Juan out to evaluate my situation, he was able to advise me on how to fix the problem myself. I am very grateful to Rosenthal Plumbing Inc. Five Star Folks

5 Stars rated.
5 Stars rated.
5 Stars rated.

Marcos and his partner were prompt and efficient. We discussed the problems, a broken water line, a valve that would not close and a leaking 5 year old water heater. They capped the broken water line, called the water heater dealer, and were able to get a replacement for the previous water heater that was under warranty, and replaced the broken valve. They did a great job. Highly recommended!

5 Stars rated.
5 Stars rated.
5 Stars rated.

I called and they came right out. Juan was super personable and helpful, and he went the extra mile to solve our problems.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I needed a few leaks fixed including one at our emergency shutoff valve, no small job to replace the line. Juan came to assess the problems, gave me many options to get the work done, without any pressure, etc. Once we decided to replace the full main line, he brought Tristen out with him and the two of them had the main line plus a couple of other interior leaks fixed quickly! They were very responsive to a couple specific needs we had, were very professional, very friendly and we are very happy with the work. Plus the work comes with a 10-year warranty on the main line - never heard of! Glad to support a local business as well -- I will definitely be calling Rosenthal Plumbing for future needs.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan was professional and detail oriented - he kept me updated on what needed to be done and the work was done quickly.

5 Stars rated.
5 Stars rated.
5 Stars rated.

We had the ultimate bummer, clogged main line to the street. No flushing toilets. I called Irene and she put me on the ASAP. Within 1 hour Marcos called and came right by and stated the job. He was very good at explaining the diagnosis and plan for a new pipe. He and Jeremy kept the mess to a minimum and took away all old pipe. Looks great! Thanks Rosenthal I will definitely recommend them to others. Thanks Diana

5 Stars rated.
5 Stars rated.
5 Stars rated.

Juan and Jeremy were very friendly, hard working and professional, but expensive. We are very pleased with the hot water “recirculation” system except for the cost.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I highly recommend Rosenthal Plumbing. Over the 15 years we've lived in town, Rosenthal has come to our rescue many times and always with quality work and superb customer service. We have recently had 3 big jobs for which Marcos was the technician. Marcos is a hard worker; and his polite and friendly demeanor makes it a pleasure to be around him.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I have used Rosenthal plumbing a couple of times over the past years and they have never disappointed. The technicians they have sent out, Danny and Jesse are top notch. I like to watch, ask questions, and try to learn something from them. They have always been very patient and answered my questions. In observing their work it is obvious that these techs are craftsman and take a lot of pride in their work. I wouldn't consider using any other plumbing company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal responded quickly to my urgent plumbing issue. I left a message with their answering service a 6am and was called at 8am sharp when they opened. They had a tech at my door by 9:30. Juan was very professional, friendly, and fast. He was thorough in his diagnosis and gave me a few options in writing of what they could do to help. He didn't pressure me to do any major work on the spot. As it turned out, the basic main line clearing solved the immediate problem, but future work will be needed and I will go back to Rosenthal when the time comes.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I highly recommend Rosenthal Plumbing. They have done work for me on several occasions and are prompt and efficient and stand behind their work. Recently a small leak developed 6 months after an earlier repair and they promptly fixed it with no hassle. Their work is very professional.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal Plumbing came to my rescue. It was late in the day, but Irene got on the phone to find a plumber to install a water heater for me ASAP. Marcos and his apprentice came after what they thought would be their last call of the day. They worked tirelessly until the job was done, leaving everything clean and neat. It was 9:00pm when they finished , so I'm sure they must have been hungry and ready for the workday to be over. I can't thank them enough, but I will recommend Rosenthal Plumbing to my friends and anyone else looking for quality work. Thanks again. Jane Velasquez

5 Stars rated.
5 Stars rated.
5 Stars rated.

After two minor glitches (scheduling and drain plug leak), the repair was excellent. Irene, the dispatcher, is responsive and personable; Danny, the plumber, is knowledgeable, prompt and thorough. After using Rosenthal Plumbing for the first time, my best endorsement is that I will call Rosenthal Plumbing when I need help again.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service. They came out on short notice to fix my on demand water heater, and came back the same day to finish the job unexpectedly. Price was reasonable, service the best, quality of work the best

5 Stars rated.
5 Stars rated.
5 Stars rated.

Marcos Torres performed his work with good spirits while facing several challenges. The old heater wouldn't drain so it had to be moved filled with water! Then, the new heater was just a fraction too big to fit through the closet door. Marcos had to manhandle it into place. Then the water wouldn't heat even with the new heater. Marcos made another call the next day and settled that issue. Then he returned on Friday to hook up the water softener. Even with several setbacks, Marcos kept calm and professional. This is truly the mark of an excellent employee.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Rosenthal Plumbing sent Jesse within an hour of my calling. He was clean and courteous and knew what to do and did it quickly and well. I would recommend them any time for any plumbing problem.

5 Stars rated.
5 Stars rated.
5 Stars rated.

11 months after Rosenthal soldered a small leak at the main, I had to call back and report a little leak there again. Rosenthal sent Jesse out the very next day, and he quickly discovered the problem after he arrived right on time. He was fast, and really had extensive knowledge. If I have future problems of any kind, I am very confident that he will make it better than new!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We needed a quote to fix a sump pump from our converted barn to our septic tank, so called Rosenthal. They came out on time, gave us three quotes for varying ways to address the situation, and then were prepared to complete the job today. The plumber, Nick, who performed the work was very professional, helpful, and explained everything in detail. He was extremely knowledgeable and efficient. He and his partner worked diligently to complete the work in a quality manner. We couldn't be more pleased. This is the second time we've used Rosenthal and we would definitely recommend them for any plumbing job.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I had Nick L. both in January and last week come out promptly and very courteously. He called when he was in route and was kind, careing, and diligent. I would give him an A+ for letting me help dig some holes and work alongside him to keep my bill as low as possible. He really felt like a friend by the time he left my house and I would hope he comes back out if I ever need a plumber again. Sincerely, Mark Agnello

5 Stars rated.
5 Stars rated.
5 Stars rated.

Great price & service, thank you Jesse.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I just had an emergency plumbing problem at my home today - I called the folks at Rosenthal Plumbing and within 1/2 an hour they arrived. Jesse quickly fixed the problem and cleaned up after himself. I will use this company exclusively for my plumbing needs and pass their name on to my friends, family and coworkers - Great job guys - Thanks for the great job!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Excellent service by a personable and professional technician. Very clean work and good communicator. Highly recommend doing business with Rosenthal.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jesse of Rosenthal plumbing was on-time, very friendly, and did a great job! I actually learned a lot about plumbing from his explanation during the service call. Thanks for the great service!

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nick was quick to come and provide an estimate. It seemed a bit high and I decided to shop around some more. Others could not come right away or provided higher estimates. I called Rosenthal back and Nick came with a colleague and the hydrojet thing. The problem was worse than original estimation but Nick persisted until all was resolved. I am happy with the service and my problem is resolved. Thank you.

5 Stars rated.
5 Stars rated.
5 Stars rated.

I would have to say this was a great service performed by a great company.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nik did an excellent job, was intelligent and well spoken and clearly knew what he was doing. The price was reasonable and they are very friendly. I\'d recommend Rosenthal plumbing to anyone.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jesse did a great job in a timely fashion and explained everything to me very well. I have a complete understanding of what is happening with my plumbing system now.

5 Stars rated.
5 Stars rated.
5 Stars rated.

Jesse Did a great job helping us with plumbing issue on our rental. He is prompt, professional, effective and clean. I recommend him and Rosenthal Plumbing. Zach Liske

5 Stars rated.
5 Stars rated.
5 Stars rated.

Nik was prompt, professional, and unlike multiple other plumbers he followed through and completed the job on the same day we had him out. The prices were a bit high, but our problem was quite extensive. Rosenthal plumbing worked out a fix that worked for our budget and will hopefully keep the problem from recurring. Thanks for the help! We will be calling them first if anything needs plumbing attention in the future!

5 Stars rated.
5 Stars rated.
5 Stars rated.

We\'ve used Rosenthal\'s plumbing on a number of occasions and most recently to fix our entire plumbing system after a plumbing issue occurred during our whole home renovation and addition. They were prompt, professional, extremely helpful, and knowledgeable. Our tech, Jesse was an expert in his field and took the time to explain what he was doing and why. He alleviated our concerns and put our house back together. We will only be using Rosenthal for all of our future plumbing needs!

 

“I was very impressed with them putting down a little rug and wearing booties in my house. The techs seemed to be cheerful and positive about my plumbing problem. Nice young men.”

N Gohnert


“Tech was courteous, friendly, professional and he got my earring out without having to take everything apart (and for less $) I was thrilled!”

L Ford


“I was very pleased with the workers and very satisfied with the job they did. Thank you.”

J Stave


“I am a long time customer and you guys are the best. I wouldn’t use anyone else.”

M Rohrer


“Very satisfied with professionalism and quality of work. Tech very knowledgeable and completed repairs quickly and correctly.”

C. Smith

 

“Five STARS ALL THE WAY!  This was my 2nd time using them in the 5 years I have lived in my home.  Not only were they courteous on the phone, but they were also SUPER responsive!  Since I was having a plumbing emergency with my shower, they put me ahead of scheduled clients and sent out a Plumber within 20 minutes!  Rob showed up in a jiffy!  He was courteous and professional and VERY quick to fix the issue!  I will call them ANYTIME I have an issue!  Their prices and billing methods are VERY competitive and reasonable!”

Shannon

 

“I called Rosenthal because my neighbor recommended them and I was so glad I did.  Living in Scotts Valley, we had very hard/harsh water and I had been wanting to get some sort of soft water system.  The technician gave me a list of options and really educated me on my choices.  I was pleasantly surprised by how professional and knowledgeable he was!  Great service.  I definitely recommend!”

Shae


“I was very pleased with your services. I have referred you to my Real Estate agent!”

H Posner


“Excellent, very informative, well trained.”

L Bryson


For all your plumbing needs across the Santa Cruz County, call and speak with the team at Rosenthal Plumbing today.

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CALL ROSENTHAL PLUMBING

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Rosenthal Plumbing, tel: 831-512-9877. CONTRACTORS LICENSE: 923778, Marketing and Website: Plumber Marketing